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Recent customer comments

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Good



based on 381 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.0
  • Location 7.0
  • Room Comfort/Standard 6.9
  • Staff Performance 6.8
  • Value for Money 7.2
  • Food/Dining 6.2

9.6 MOHD A.
Malaysia
April 09, 2016
Great
Fantastic

6.4 Cristina R.
Canada
March 24, 2016
needs improvement
the location is great but the room itself is not that clean especially the washroom/bathroom.

8.4 Hew K.
Malaysia
March 23, 2016
Value For Money
Booked a family room. Hotel is quite difficult to locate. Have to ask around and finally asked a Pulis who manage to gave us the correct directions. Had a pleasant stay though. Room is spacious and clean. Hotel dont provide toiletries so please bring your own !! Staffs are friendly and helpful esp Ryan who helped us arrange for our tours and also recommend some nice eating outlets. Setback is the toilet flushing system not working properly and shower water pressure not strong. Breakfast is simple and served elsewhere...at DonVito Italian Restaurant - beach front.

5.2 Danielle U.
Philippines
March 16, 2016
Lacks staff
Location is good. just 2 minutes away from the beach front, and 2 minutes away from the highway where you'll find some establishments that sell cheaper foods/products than what is offered at the beachfront. They lack staff, signage says housekeeping for hire. That's the only concern. The 2 security guards were very polite and helpful and is the all around help for most customers. They need more housekeeping personel. In our 4 days of stay, no one cleaned our room, we had to get our complimentary waters ourselves, and had to request to the front desk our towel replacements.

5.2 Danielle U.
Philippines
March 16, 2016
Need more staff
Location is good. just 2 minutes away from the beach front, and 2 minutes away from the highway where you'll find some establishments that sell cheaper foods/products than what is offered at the beachfront. They lack staff, signage says housekeeping for hire. That's the only concern. The 2 security guards were very polite and helpful and is the all around help for most customers. They need more housekeeping personel. In our 4 days of stay, no one cleaned our room, we had to get our complimentary waters ourselves, and had to request to the front desk our towel replacements.

6.7 Leslie T.
Philippines
March 15, 2016
Summer bday vacation
1. The room that was recommended to us when we upgraded is much better than the one that we reserved, the room is spacious as well as the toilet and bathroom. Its clean, quite place to unwind.
My mom, husband and my 2year old daughter stayed there for 2n&3d. I loved the room that we stayed in because its spacious, the bathroom is clean with hot and cold shower which I needed for my baby. The place is quiet, The staffs were friendly and accommodating. One thing that I don't like there, is that, there are many mosquito there from morning till evening. But overall, we enjoyed our stay there, and would definitely recommend it to our friends.

8.3 Friwin F.
Philippines
March 10, 2016
My perception
Location is good, bfast is fine, guard is cool
Everything went fine

7.7 Katrina L.
Philippines
March 09, 2016
Restful sleep
Station it is in, Staff, Location is quiet at night
Nearness to heart of the island is top notch but the actual location of the hotel itself is a little tricky to navigate. We got the hang of it on the second day and didn't mind having to go through some alleys once we've agreed the people were friendly and the general area was safe. What won us over is the price and the kindness of the staff. The room was clean and we were able to rest well. Because it's a 3-min walk from the beach, it's not too far to traverse but far enough that the location was quiet. If you plan to NOT stay in your room all day, this hotel would be great for you. It's a fair enough place to rest. Nothing fancy, nothing special but good enough for us :)

8 Kristina R.
Philippines
March 07, 2016
Good job
Friendly staff. Food. Efficiency

3.2 Rosita M.
Philippines
March 02, 2016
Overrated
Hard to find the place Room is not good