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Island Pacific Hotel

152 Connaught Road West, Hong Kong Island West, Hong Kong

Recent customer reviews

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Very good

7.8

based on 5900 reviews

3273 reviews in English

Value for Money
8.0
Location
7.3
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
6.9
All reviews (5900)
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Jennifer N. Business travelers Singapore, January 4, 2013
Clean and comfortable hotel with full amenities

friendly conceirge, bus shuttle to main shopping centres in Central
7.3
i always stay here and have recommended my friends to book this hotel. it may be away from the mtr but taxis are frequent and the fares are reasonable. the room is normally of good size compared to one in tsim sha tsui. i have tried the hotel food and it is of very good hotel standard and the price is reasonable.
Restaurant Tip: There are a few noodle shops. I like the one on the street where there are fruit stalls and Watsons.
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Maria A. Couples Philippines, January 3, 2013
Great Location, very good service but small rooms

Courteous and helpful hotel staff, location, bus transport to prime locations, price
7.7
check-in and check-out service was quick and efficient. hotel staff from concierge, housekeeping to bell service were helpful and quick to respond. rooms were well-appointed but small. beddings could be improved. location of hotel was very convenient to major destinations - mtr station, ifc mall most especially airport express. room service could also be improved.
Sightseeing/Attractions Tip: Top of the IFC Mall is accessible and has a breathtaking view of the harbor.
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Calvin L. Business travelers Australia, January 3, 2013
Free Shuttle Bus

Good Service
6
Hotel is a bit far from Central and Shen Wan, and not really within walking distance. Good thing I guess is that there's a free hotel shuttle bus which can take you too Central and Shen Wan. You can also catch the H1 bus from the Airport Express which will drop you off at the hotel. Note: Air Con in the room was very weak even when turned to the lowest setting. If you're looking for a more 'Central' hotel, I would suggest choosing something else.
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Pinchas Z. Solo travelers Israel, January 3, 2013
Nice hotel with good service.

The front office staff was very nice and made check in very pleasant.
10
The staff was very nice. Room is a bit small but contains all the features to enjoy your stay.
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Shifan L. Solo travelers China, January 3, 2013
convenient

nice pool
10
easy to find. theres a nicr park across the street
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Boris K. Couples Denmark, January 3, 2013
Very good service and helping assistanse

Good transport to underground
9
Hotel is situated four stops awy from undeground station, but still qiute central on Hong KOng Island. Travel with a tram qiute cosy and nice. Walking tour to underground is interesting and learning. Not far from the part of island where expats use to settle. Very helping hotel staff.
Hotel Feature Tip: Well organised transport to metro stations and airport. Should uses.
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Dewey C. Couples United Kingdom, January 3, 2013
Good hotel for a HK shopping trip!

Nice, Clean and Friendly.
7.7
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Kee J. Couples Malaysia, January 1, 2013
Average Hotel

Staff pretty Attentive
6.7
overall is good hotel. Just that the hotel require u to take an escalator to reach its lobby, seems bit odd. Not close to MRT, but just take taxi or their tramways. Dont waste too much on the full sea view unit, the glass panel is not that clear for you to enjoy the scene anyway.
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Anisa S. Families with young children Canada, January 1, 2013
NIce hotel, small rooms

location, kind and helpful staff
8
It was convenient to be on the Hotel shuttle line. The staff was very helpful. The room was tiny but not as small as some in HK. A bit tight for a family.
Hotel Feature Tip: Convenient shuttle to the subway and ferry
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Alan S. Couples Canada, December 30, 2012
A Jewel of a hotel with good views

Clean views
7.7
The Pacific is a real gem.. in a great walking neighbourhood.. the room was very clean with a good mix of tv channels to surf.. the business centre needs a little more comfort. all good.. will return again again..
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