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Very good 7.8
Based on 5940 reviews

Recent customer comments

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Very good

based on 5940 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.3
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.9

May 30, 2012
Very Nice Hotel
very good location, great room, nice amenities
clean and big room, nice amenities and great/friendly staff

Chee L.
May 30, 2012
Reasonable hotel in great location
Clean and comfortable
Great location in HK with reasonable price charge per night. Clean and comfortable, a bit far from MTR station, but no problem if travel with others public transport.

Naomi T.
May 28, 2012
good sized rooms and helpful service
staff very accommodating and willing to help with special requests, easy to travel into Central via taxi, bus
as a traveller with health needs, the hotel was quick to make a change request for me when i realized we were on a smoking floor (even though they'd been kind enough to upgrade our room type already!). the hotel is well-used and caters to all types of travelers - business, vacationers, families. you can generally get a taxi easily from downstairs and they will help prioritize you if you are heading to the airport etc. there are also some shuttle services into town.

chan M.
Hong Kong
May 28, 2012
Great location but small rooms
nice view
overall is nice, but can be improve for the shower system

John B.
United States
May 28, 2012
Great hotel with amazing service
service and the staff
was a very pleasant stay. the staff was extremely nice and knowledgable. the rooms were small but manageable but the hotel had great facilities and very clean.

Francis R.
May 27, 2012
World classhotel with sublime courteous staff
The most attentive staff I have ever met
Convenient located hotel, good rooms, however go there if you want personal service, very impressive! A most for everybody who appreciates friendly staff!

Hong Kong
May 27, 2012
Small space but good location
Good services as the receptionist can take care of my needs
Fast check in and check out, which is excellent because I live there for a very short time about 6 hours. I need every second saved. And the hotel is located at the around of central, I can taxi at the gate of hotel to my working place. Overall, I had a nice sleep.

wesley P.
May 27, 2012
great location, with lots of transort close
good view on high floors
the room was very clean and comfortable , staff were also very friendly. food in hotel has great menu

Danny T.
May 26, 2012
Service is very good and prompt
Clean rooms
The hotel staff are friendly and service is prompt. We enjoyed the free shuttle service to several parts of hong kong island. Free wifi for hotel guest is a plus too

Dave N.
May 25, 2012
Excellent concierge service with a smile
Room size, harbour view, staff hospitality
I have stayed at this hotel on 11th May - 13th May. During my stay, marble renovations were taking place and the noise was disturbing as I could hear it from my room. I asked the staff for room change to resolve this issue. They immediately upgraded my room instead. Which I felt was very generous of them. I hope the hotel will continue to manage guest expectations always. On the downside, the hotel could improve the shuttle services pickup times as it is very limited until 7 PM HK time. I hope that this service could be extended until 11 PM which is more feasible given that the hotel is pretty far from Sheung Wan MTR exit.