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Recent customer comments

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Very good

based on 5956 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 7.4
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.9
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Abigail M.
February 28, 2012
Good Service, Clean, Great View
Friendly and helpful staff, very clean hotel room and bathroom, wonderful view
i am very happy with the cleanliness of the hotel room, it surprised me! the bathroom was so clean (even thought the fixtures are not so up to date), even the shower curtains are clean. had an upgrade and got a room with a full view (not just side view) of the harbour. the location of the hotel is not walking distance to the places you would want to go to but the hotel provides a shuttle which can bring you to all the major train stops you can think of. went to hong kong for the jewelry fair and despite is far proximity from the convention center, it was still convenient for us because of the shuttle which took us to the mtr. will definitely come back.

South Korea
February 28, 2012
great services
great services
room is clean and location is good as well but a bit smelly because of the cigg. view is not as nice as the ads. what is more, staffs provide a really excellent service to customer. consider the price among the hotel in hk, i think it is reasonable and i will come back again if i go back to hk !

hui W.
February 28, 2012
room is a bit small, good location, service is ver
location and proximaty to all and transportation is close and convenient
We will stay at the hotel again in the future and the pool is an asset to us. Overall rating of the hotel is very positive and pleasant. It serves our purpose very well. Everyhing is adequate. sorry for the English, my computer can't type Chinese.

Denis R.
February 27, 2012
Good location and nice view on the harbor
Lovely hotel with good location and quality of service. Very close to the center. Easy to reach from Central station by bus or tram.

Terry P.
United Kingdom
February 27, 2012
ok hotel in an ok location
Less expensive than equivalent hotels
i needed somewhere to stay that was not too expensive at late notice. the island pacific hotel is fine, not fantastic, but ok. the staff are friendly, it is not far from the ferry terminals and a short taxi ride from hong kong station for the airport express etc. it takes about 15 minute to walk to the nearest mtr, although the tram runs close to the hotel. the internet is free (and fast). the rooms are not particularly large, and could do with some modernisation, but everything seemed to work.

Tse W.
Hong Kong
February 27, 2012
Nice and clean Hotel
nice and clean hotel, i seldom live in hk hotel as i am a hk resident. it's easy to go there by tram. have free wifi in room. big full height window and nice services.

February 27, 2012
Clean and well managed hotel
Clean rooms. Near authentic noodle shops and seafood product stores
the hotel is by far the best i have stayed in terms of value, cleanliness, friendly and professional staff. a complimentary shuttle bus takes you to the hong kong airport express, or shun tak (for ferry to macau), ifc (for shopping and food)or pier 3 (for a 30 min ferry ride to discovery bay). i love the walk along the sea food product stores and the authentic noodle shops across the road at des vous road. by the way, there is free internet access!

Robert G.
February 24, 2012
very cozy hotel and great view
cozy, clean, smiling, helpful staff, great view of the bay
we had a great stay, the kids loved the rooms with a view of the bay clean rooms, spacious bathrooms free wi-fi the hotel staff was helpful in giving directions to places you want to go would love to go back.

David C.
February 23, 2012
A home away from home.
Once you know the bus route, it is not that bad about that district.
quite often, i heard people complaining how inconvenient to get into the sheung wan mtr. since this is my sixth stay of this hotel; one needs to know the bus routes, there are route 10 to take you all the way to north point, route 5, 5a and 1 to take you to either causeway bay and happy valley as soon as you are on the des voeux rd. west on your right. all these buses would take you back to centre street with sign and broadcast either on des voeux rd. west or queen's rd. west and they would stop on wing on department store ( sheung wan mtr ), world-wide house ( central mtr ) and queensway ( admiralty mtr ). i often walk to the landmark in less than 30 minutes and the cross harbour tunnel buses are 104 and 905 to take you to the heart of mongkok where ladies street and temple street are. hk route buses cost me hk$ 1.70 since i am over the age of 60 which is cheper than the tram as one has to be over the age of 65. hotel itself provides shuttle bus to the piers and the peak tram in a frequent schedule. the problem is many guests only stay in less three nights unlike me where i always stay for three weeks and i speak fluent cantonese.

Sandra E.
February 23, 2012
Fabulous Hotel, wonderful service, beautiful views
Extremely clean, firendly, good english, extremely helpful
this is an extremely professional high standard hotel. it's great for business people as well as family. the rooms are extremely clean and the pillows are amazing..oh so soft. theview of the harbour and the mainland are perfect as there are no high rise buildings in front of it.