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Very good 7.8
Based on 5914 reviews

Recent customer comments

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Very good

based on 5914 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.3
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.9

4.7 Jon T.
United Kingdom
October 31, 2011
Adequate service, location not good.
Location not good as it is 15 min walk to MTR. Having arrived at 02.30 am very angry that hotel still insisted charging full rate to let me check in early. Breakfast very expensive. Room adequate but cleaning etc poor.

8.7 Lucy R.
October 31, 2011
Great service and a comfortable stay
Excellent service
i had everything i wanted, the room was very comfortable, and the location was great to wander around for a new comer to hong kong.

7.3 Patrick C.
Hong Kong
October 30, 2011
Great Hotel Service
Great service - Friendly & Attentive
Great Hotel Management! The hotel staff here will always go the extra mile to help and assist their guests. I believe the Island Pacific Hotel is owned and operated by Sino Group, which is one of the largest property companies in Hong Kong. Therefore, the quality of service is generally ensured.

7.3 Patrick C.
Hong Kong
October 30, 2011
Great Service
friendly & attentive service
great service! the staff of this hotel is generally friendly and attentive. they will go out the way to help and assist their guests. the rooms are decent and they have free internet access in the entire hotel, both in room and in the public area (i.e. the lobby & restaurants). they have recently added wifi service in the room as well!

7.7 Robert G.
United States
October 29, 2011
Great service
staff is very well trained
room was ready when i arrived early from an all night international flight (i'd called to notify reservations clerk of my expected early arrival)

7.7 XU Z.
October 29, 2011
it is worth to stay in this quality hotel
Luch buffet in the hotel restuarant provide fresh food
the room is quite, clean and comfortable, just a short distance to the market, not much shop for shopping but it is OK for a business man

9.7 Rizal K.
October 29, 2011
Great hotel with friendly staff
Friendly staff, neat rooms and great location
With nearby public transportation like tram and buses, the hotel is great in value of money. We like the location of the hotel and the cleanliness of the hotel.

6.3 Daniel B.
United Kingdom
October 27, 2011
Reasonably good hotel but the room was very small.
Good value for money, basic but clean; in a very authentic interesting area of HK if that is your preference.
The hotel was basic with a very small room, but nevertheless clean and with good service.

9 Ian B.
United Kingdom
October 27, 2011
Slightly remote but great hotel
Service...and the singer in the bar!
treated myself to a more expensive hotel on my last night in asia. hotel service was second to none (had to call housekeeping when my safe locked itself - it was fixed in minutes). in the end, didn't spend any time in the health facilities or pool (accidentally went out drinking again). room was very comfortable, more than big enough with the most powerful shower in the world. best part of stay - arrived back at hotel the night after my stay, a bit early for their shuttle bus to the airport (had left my bags with them for the day). sat in the bar for 30 minutes or so waiting, and a guy with a keyboard started playing and singing. after his first song, he invited requests, and i ended up doing impromptu karaoke to a concierge and a barmaid. nice way to be sent on my way :-)

7.3 Neal M.
United Kingdom
October 25, 2011
Nice Hotel with great service
Good size rooms for the price. Friendly, helpful, efficient staff
The staff here go out of their way to be helpful. The rooms, while a little small by U.S. standards, are well maintained and up to date. The Tram stop on Des Veuxe Road is close enough to the hotel to make commuting to the other end of the Island really easy. The dinning room is a little small for a hotel of this size and the buffet is a bit repetitive if you eat there for more than three days in a row.