arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (5900)

Business travelers (1267)

Couples (2167)

Solo travelers (1370)

Families with young children (342)

Families with older children (282)

Groups (472)

Very good
based on 5900 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

10 TANG A.
October 07, 2011
Very very good service
The best service ever
Island pacific hotel is very good,we stayed there 2 nights,and received a very very good service,I've been stayed so many hotels in the world but never find out such a hotel has that good service,therefore I strongly recommend Island Pacific Hotel.Hope you will choose it.Good Luck.

8.7 Gavin R.
October 13, 2011
Good hotel, great service with beautiful viewes!
Great views & friendly service
Very happy with everything, friendly service, helpful staff and free upgrade they also provided a bed for my 7 y/old at no extra cost. Value for money breakfast and exceptionally fast, I would highly recommend A++++ all around.

9 Alroy M.
October 12, 2011
Great for our Honeymoon!
Location is great, but not the best!
stayed for 5 nights and enjoyed it thoroughly. the bathrooms were small and our shower wasn't all that great, but it was clean and we had no problems. the view from our room was great. we could see the harbour and that's what made it good. never used the swimming pool, so i can't comment on that. our hong kong friends stay not too far (about 800metres) from the hotel, so being close was a bonus! the staff were lovely and polite and all spoke english very well. the hotel is very clean and relatively inexpensive for that area. we would definitely stay there again!

9 David C.
October 05, 2011
Excellent room service with great staff.
Shops in the neighbourhood are less expensive.
I always like to stay this hotel whenever I go to Hong Kong as the public transportation are good in general.

5 Lawson H.
United States of America
October 10, 2011
Way over rated
The staff are doing the best they can
This Hotel is marketed well. The pictures must be several years old. The food there should not even be eaten. I will never go back.

5.7 sundari P.
October 04, 2011
Island Pacific Hotel
clean, helpful concierge
wifi broke on the 2nd day. location a bit off, ok if price is reduced.

October 04, 2011
Cute, clean and with a service smile hotel
Its a very clean hotel.
We were given a room with both city and harbor view although it was only a standard room we reserved. The hotel is some minutes walk away from tram, or metro but it offers free shuttle to some destinations. The area around the hotel smells like seafood because Sheung Wan is a place famous for its dried seafoods.

9.7 Tom M.
October 03, 2011
Excellent facilities, and above excellent staff
Rooms were perfect, and staff could not do enough for us.
What a fantastic hotel, after travelling around the Middle East and London, it was a fantastic way to end a long trip. The rooms had everything we needed, excellent views, and the staff were incredible. They could not do enough even to the point, of returning to the hotel after a slight rainfall, and one of the staff in baggage handling on the ground floor raced over with some tissues to wipe my glasses. That is service. This is definitely our hotel of choice when staying in Hong Kong.

8 Tammy L.
October 16, 2011
Convenient, easy, clean hotel
Location, consistency of hotel
this is probably the fifth time we've stayed at this hotel, and it's been consistently good. it's a good price for a hong kong hotel that you probably won't spend a lot of time in anyway!

6.7 Vennie N.
October 04, 2011
Standard rooms were decent but small
Complimentary hotel shuttle bus, Complimentary WiFi
The standard rooms in this hotel are small so it might be better to book at least a superior or harbour view room so it doesn't feel so claustrophobic. The hotel shuttle was convenient but the driver insisted we get down at the Hong Kong station stop just so he didn't need to go an extra stop to The Landmark (which was nearer to where we were heading) to drop us off.