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Very good 7.8
Based on 5915 reviews

Recent customer comments

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Very good



based on 5915 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 7.3
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 8.0
  • Food/Dining 6.9

8 Alex M.
United States
October 08, 2011
Great Service, Nice Room, Not in Midlevels .
Great location and great service.
Somehow I thought it would be in the midlevels (where the famous escalators are). It wasn't, and in fact it was far from any MTR. We were on honeymoon (and we used Agoda's special request field to let them know), and they upgraded us to an executive harbor view. Very nice. Service was fantastic all around. We didn't dine at the hotel.

8.3 jorg W.
Switzerland
October 08, 2011
Lovely Hotel and very friendly staff
Free wi-fi, clean rooms, friendly helpfull staff
The Hotel is pretty Close to Many attractions. In Case the Taxi Driver don't Unterstands you, just Ask the Concierge to help translate, they are very helpfull in Many ways! Don't expect too much of the quality of the Food in Room Service. It was ok but for Sure Not a wow:-)

10 TANG A.
China
October 07, 2011
Very very good service
The best service ever
Island pacific hotel is very good,we stayed there 2 nights,and received a very very good service,I've been stayed so many hotels in the world but never find out such a hotel has that good service,therefore I strongly recommend Island Pacific Hotel.Hope you will choose it.Good Luck.

9 David C.
Canada
October 05, 2011
Excellent room service with great staff.
Shops in the neighbourhood are less expensive.
I always like to stay this hotel whenever I go to Hong Kong as the public transportation are good in general.

9.3 Mohamad I.
Malaysia
October 05, 2011
Lovely, Great and Awesome Hotel
Good services!!!
We was arrived at the hotel about 9.30pm. and the hotel worker are very very good.. good service!!

6.7 Vennie N.
Singapore
October 04, 2011
Standard rooms were decent but small
Complimentary hotel shuttle bus, Complimentary WiFi
The standard rooms in this hotel are small so it might be better to book at least a superior or harbour view room so it doesn't feel so claustrophobic. The hotel shuttle was convenient but the driver insisted we get down at the Hong Kong station stop just so he didn't need to go an extra stop to The Landmark (which was nearer to where we were heading) to drop us off.

5.7 sundari P.
Indonesia
October 04, 2011
Island Pacific Hotel
clean, helpful concierge
wifi broke on the 2nd day. location a bit off, ok if price is reduced.

7.7 JOHANNESBER B.
Philippines
October 04, 2011
Cute, clean and with a service smile hotel
Its a very clean hotel.
We were given a room with both city and harbor view although it was only a standard room we reserved. The hotel is some minutes walk away from tram, or metro but it offers free shuttle to some destinations. The area around the hotel smells like seafood because Sheung Wan is a place famous for its dried seafoods.

9.7 Tom M.
Australia
October 03, 2011
Excellent facilities, and above excellent staff
Rooms were perfect, and staff could not do enough for us.
What a fantastic hotel, after travelling around the Middle East and London, it was a fantastic way to end a long trip. The rooms had everything we needed, excellent views, and the staff were incredible. They could not do enough even to the point, of returning to the hotel after a slight rainfall, and one of the staff in baggage handling on the ground floor raced over with some tissues to wipe my glasses. That is service. This is definitely our hotel of choice when staying in Hong Kong.

10 Michiel B.
South Africa
October 03, 2011
Great service and attended to our every need!
Near the nightlife, the harbor, the shopping malls (H&M)
I will never again choose another hotel! The staff are friendly, it's a great location and the rooms are spacious (for HK!)!!