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Recent customer comments

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Very good

based on 5964 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 7.4
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 6.9
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Catherine B.
September 30, 2011
Friendly staff great location, good bath
good rates, very comfortable
i had a really lovely stay, perfect location for my yoga studio and tcm clinic. will definately stay again.

en H.
September 29, 2011
convenient location with lots of restaurants nearby
Don't expect big rooms but it's still nice and clean.

Chye N.
September 29, 2011
Great location and services with smile
gym room friendly staff
my friend with me came to hong kong , i became her guide brought her shopping ,eating , sightseeing ,most fun and happy.specially she was vistied( luk tung kuen worldwide )master ha kinh. she said will come back every year. whatever food shopping person inteest place .

David C.
September 29, 2011
This is my favour hotel in Hong Kong
Everything is great except the rate keeps rising.
I have been to this hotel since September, 2009,March and September, 2011and find it is very convenient for those who knows Hong Kong very well. Most small restaurants offer the lowest price in the neighbourhood on Des Voeux Road West as well as Queen's Road West. On Centre Street, there is Cafe De Coral which is one of the best fast food chain and McDonald is also located on Queen's Road West. McDonald Hong Kong sells cheaper burgers than China not to mention I am from Vancouver, Canada where a fish fillet costs C$ 4.18 which is HK$ 33.44 with this cost, one could have two won ton noodles and a cup of ice tea on Centre Street. There is a lundry shop by the name of Kwok Wah there that costs HK$ 16.00 for 1 lb. lundry. There are buses and trams take you to Kowloon even A12 airport bus if you do not have too many luggage. Island Pacific would remain my most favour whenever I visit Hong Kong as they treat me like a family.

Afandi D.
September 28, 2011
Good location and nice service
Nice attitude and services
Excellent service, however the smoking room is quite smelly. They should spray some deodorants to kill the smell.

madeleine D.
United Kingdom
September 28, 2011
Great hotel.Lovely staff.
Hotel shuttle service from airport. Free daily shuttle service around HongKong
Lovely helpful staff except I was told I could check in at the Airport Express counter at the main railway station but this is not true for Air Asia. Small room but fine for a few days. Room service meal was very good and arrived promptly. Location in a local area about 30mins walk from ferries but we used the shuttle bus. Fun local markets nearby. Cheap taxis to bars in SoHo. Good pool

Rohan L.
September 27, 2011
Very nice hotel. Good loaction if want HK side
Well located on Hong Kong island
everything i expected from a 4 star hotel. very clean and comfortable. not a huge room but pretty much the norm for hong kong hotels. would be more than happy to stay there again.

shraga J.
United States
September 26, 2011
service was OK, rooms very small & must smell
Although the atmosphere was pleasant, check-in fast and easy, it was the room turned me off! no room to unpack or even get oriented. Room had a very strong musty odor, when i came home everything in my suitcase had this strong odor!

Ching C.
September 26, 2011
Very NIce hotel but Lobby on the second floor.
Free high speed Internet. Friendly staff
over all our stay is good. only thing is the hotel room door close kinda loud. we were wake up by a loud sound in the middle of the night when someone closing the door super loud later on we discover it because the door doesn't have any cushion. next day i complain to reception and they immediately offer to change another room but we had decided to try another night it did not happen again. over all we are satisfied with our stay. this was our first time trying this hotel if the price is the same with ramada i would stay here again. citiflyer stop kinda far need around 2 blocks. i hope that people will add if the citiflyer is need the hotel so that it will also help people choice the right hotel

joseph D.
United States
September 26, 2011
great hotel
the staff was outstanding
Staying at the island pacific hotel was a pleasure with the staff and how they treated me and my business partner. I would recommend this hotel to any other travelers for business and or pleasure.