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Recent customer comments

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Very good



based on 5957 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 7.4
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.9
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Alastair H.
United Kingdom
January 28, 2011
good value for money
harbour view was nice, friendly staff
The room was very nice for the money paid, not big, but by no means small either. The bathroom was smart too, and the view was nice. The staff were kind to us, when we asked for plates from the cafe to take to the room. However, they seem disorganised in areas such as room cleaning. On one occasion, someone came into our room to see if it had been cleaned, where in all honesty, they should know. And another occasion, someone came in to clean our room well before check out time. It is a fairly long walk from Sheung Wan MTR, although a taxi is not expensive, provides you make sure they understand where you want to go. Overall, the value for money is very good.

Kwanchai K.
Thailand
January 27, 2011
good hotel with great service mind
service and location
checked-in early like 9:30AM, room was not yet ready but the front desk was very nice with wording. so comfortable and easy going. room is clean as expected; location is quite ok in the walk distance to the tram. Not far from causeway bay area;

Tsui C.
Hong Kong
January 26, 2011
good location but facilities are quite old
good location
Good location but facilities are quite old. Not bad for a short stay over.

JH S.
South Korea
January 26, 2011
Nice harbour view hotel
Clean, nice view, and nice staffs
Room was a bit small but clean. Best thing was the hotel is located at near harbour and I could have full harbour view in my room. Staffs were nice. Didn't actually try food in the hotel but dishes look good, a bit expensive though. What I disliked is the hotel is a bit away from subway. Though hotel provides free bus transit to near by subway stations, it was a bit inconvenient. Hotel seems to be proper for business travelers rather than family travelers. Couldn't find an interesting place near hotel.

Naomi E.
United Kingdom
January 26, 2011
Great in every way
Great staff, round the corner from the tram, great view.
everything about this hotel was excellent - staff, room, food and of course the view of the harbour. note, the view from the street, bar and restaurant is a busy road but from the rooms you get a good view over the water. we ate here after arriving late and the food was good and in keeping with hk prices. breakfast was also good with a discout on three days. the location is close to the tram and for just you can get to central and connect to the metro.

Tuan K.
Singapore
January 25, 2011
Great location but small room!
sea view! friendly staff!!
nothing extraordinary except the sea view and price.

Marc C.
Canada
January 24, 2011
Good location and clean hotel
Location, cleanliness, pool.
The location of the hotel is really good, easy access from the airport by city bus. Tram to downtown is easy, cheaper and more authentic than the busses. The hotel is located in the dried seafood district. Convenience and grocery near by. Professional staff.

didier R.
France
January 24, 2011
Great location but small rooms
location
Location is convenient for me as I am working near. Walking distance. Otherwise this area is very chinese with wholesalers for dry sea food...amazing

Theodore C.
United States
January 19, 2011
Excellent location. Terrific value hotel.
Buffet brreakfast.
No free Internet.
helpful and courteous staff. public transportation at the doorstep (almost). hey, island pacific ... stop charging for internet.

JULANNE M.
United States
January 19, 2011
Clean friendly hotel"
Staff
none to note
I would say that this is one of the friendliest and most help hotel employees I have encountered. From the doorman, bellman, security at night, to hotel registration, they were all lovely. Great service!