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Very good 7.8
Based on 5954 reviews

Recent customer comments

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Very good



based on 5954 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 7.4
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.9
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Anna K.
Australia
February 23, 2016
Nice hotel
Good value, clean with friendly staff

CHI C.
United Kingdom
February 16, 2016
Worth to Stay
1. Good location 2. Clean and tidy 3. flexible

CHI C.
United Kingdom
February 16, 2016
Worth to stay
1. Good staff attitude 2. clean & tidy 3. flexible

Martin W.
New Zealand
February 08, 2016
Hong Kong a city of friendly people
Great hotel in market location of city. Easy access to water front for a stroll. Ding dings at door step. Great spot if you have children.
GREAT HOTEL

Luis P.
Portugal
February 08, 2016
Excellent
I am a regular traveller and always use the Island Pacific as my accommodation.

Jean T.
United Kingdom
February 01, 2016
Staying at Pacific Island Hotel
The comfort of the room, the location and general helpfulness of staff
My stay was generally very good, although I had arrived from a very hot Australia and, due to Hong Kong experiencing colder than usual temperatures, I was very cold my first night. I phoned down to the main desk to ask if I could have an extra blanket and was told to turn the heating up in the room. I ended up wearing a couple of jumpers and wrapped myself up in existing blanket. I was given an extra blanket the following evening and was, from then on, very comfortable, but thought it extremely odd that I would be refused a blanket in the first place! The food was okay and, refusal of blanket aside, the staff were very friendly and helpful. The room and bathroom was very clean.

BEE N.
Singapore
January 31, 2016
frequent stay at Island Pacific Hotel
Couple of feedback: 1. The elevators at the main lobby should have: - one button applies to all the 3 elevators - only allow access with hotel guests key card as now anyone can access. 2. I usually book full harbour view but find window glass panels which we can view the harbour being dirty and unable to fully enjoy the harbour view

Ulrik C.
United Kingdom
January 18, 2016
Ok value for money
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Overall a comfortable stay. Ok value for money. Positives: - Good views - Nice smell in reception - this really sells the place - Good breakfast buffet (optional) - Lots of local takeaways close by, which gives an interesting twist to more touristy places) - Good proximity soho and other hipster-type cafes and bars - Great service - Wifi was alright speed and no need to reconnect every time (this is a plus) To be improved: - Hotel need a proper refurbishment as rooms feel a bit 90s inside - First room I got was a smoking room so they had to give me a different room - Bed a bit on the short side - Bath tub shower - if used to modern showers this requires some tweaking to get to right temperature (separate hot/cold taps) - Too few lifts, long wait - Gym could have been way better equipped

William C.
United Kingdom
January 12, 2016
Very good hotel
Service, room view over harbour and location
I had no problem when staying at this hotel. Staff were friendly and efficient.

Yew T.
Malaysia
January 03, 2016
Awesome location, great eateries around the hotel
Location, free shuttle bus and gym
Had a great stay here, the room size is not considered small for Hong Kong. The cabinets could use a wipe though, it was dusty.