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Very good 7.8
Based on 5938 reviews

Recent customer comments

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Very good



based on 5938 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.3
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.9

Tan J.
Malaysia
July 16, 2013
Great! Bravo!
Staff performance, great room and shuttle bus service
Fast action taken when facing shuttle bus delayed. Good service. Great experience in Hong Kong!

Sebastian B.
Germany
July 16, 2013
Clean Hotel in quiet area
Swimming pool, staff and fast internet
The rooms are quite small, but standard for the city. The swimming pool is very nice specially after a long day in HK. The hotel offers a shuttle service to the MTR. Contact the hotel in advance to arrange a pickup by shuttle there, is much easier to get to the hotel this way (and of course it's free).

JENNIFER S.
Philippines
July 16, 2013
good
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fardien H.
Netherlands
July 16, 2013
pleasant
friendly staff,good service ,centrally located
We had a great stay at the pacific hotel.Staff is very friendly and very helpfull during in and out check.The room and public places were also very clean.Had nice vieuw from our room.

Uyanga O.
Mongolia
July 14, 2013
Satisfied
Near public transport, near shopping mall, ocean view room
It was quite fair deal for my stay and I had good 2 days for shopping.

Joel M.
United States
July 13, 2013
Nice hotel, good value
Price, free shuttle service and free wifi
Nice, buffet breakfast nothing special for money paid

Suzanna G.
Singapore
July 11, 2013
Superb Choice of Hotel in Hong Kong
Attentive and Excellent "Customer Service" provided by most staff
My stay in this hotel was very pleasurable and I will come again to this hotel if I visit Hong Kong again. The staff especially in the "Concierge" and "IP Cafe" was very friendly, attentive and helpful. I will recommend my family and friends for sure especially for the magnificent Side-Harbour view to brighten up our mornings to start our day.

HUNG L.
Hong Kong
July 11, 2013
small room area but nice and clean
Clean room and nice personnel, value too
Clean room but very small, convenience area, very near to the central commercial area and good transportation

camilla B.
New Zealand
July 11, 2013
Must stay Island Pacific Hotel
The service was faultless and the Hotel elegant while reamaining friendly. The check-in staff were efficient and charming, and the breakfast is as good as any!
This is a great hotel. The staff are all charming, and helpful. The pool is a lovely bonus, especially at the end of a steamy Hong Kong day. The breakfast buffet is exceptionally good, served and attended to with endless good humour by the staff. I stayed on the executive floor which is worth every cent. Totally recommend

chun L.
China
July 10, 2013
nice hotel
nice enviornment, good service, near Central
the total quality is above average, the staff is polite and helpful, and also the restroom is nice and clean