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Island Shangri-la Hotel

Supreme Court Road, Pacific Place, Admiralty, Hong Kong Central, Hong Kong

Recent customer reviews

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Excellent

8.9

based on 117 reviews

57 reviews in English

Value for Money
8.2
Location
9.0
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.3
Food/Dining
8.6
All reviews (117)
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Jeffrey A. Families with young children United Kingdom, March 26, 2016
Best place on Hong Kong island
6
We stay regularly. Staff always exceptionally good
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Peter P. Couples United Kingdom, March 14, 2016
Superb luxury hotel

Location, comfort and facilties
9.7
This is a superb hotel in a great location. real luxury in a great location
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Shu P. Business travelers Hong Kong, February 13, 2016
Perfect location, comfortable room
5.3
Located right at the MTR station. Service is good as always, room is clean and comfortable.
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Xiaoming Z. Couples China, January 23, 2016
Ok
6.7
Ok
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Nadia S. Families with young children Indonesia, January 2, 2016
slightly older hotel but great service

service, room size, view
8
We got the harbor view room to watch the fireworks on new years eve but the view was partially blocked. If you're going to do the same, make sure you're on very very high floor. Otherwise, service was great and room was big enough to have 2 young kids play and run around. Food is good especially the bakery on 5th floor. Great assortment of sweets to have with tea in the afternoon. Breakfast has a pretty decent spread but taste is just so so. The mall attached to it only has a limited variety of shops. If you're in for serious shopping, consider going to CWB or TST area.
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David S. Couples United Kingdom, December 13, 2015
The best city hotel in Asia!

Everything about this hotel is superb. Stayed many times and imho the best city hotel in Asia.
9.7
Perfect! Wouldn't change a thing about this hotel.
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Dmitrii A. Business travelers Russia, November 10, 2015
Staff behaving like a 1 star hostel

no
7.3
I was refused to check in because the hotel could not pre-charge my credit card, and was forced to wait in the lobby until my company was fixing the problem. Taking into account that I was staying for several nights, the problem would be solved before my check-out. The hotel staff behaved like a 1 star hostel being afraid that I would steel a piece of soap from the bath. Never staying here again.
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Chunghan C. Couples Canada, November 9, 2015
Great hotel

great location, clean and easy access
9.7
everything goes well during the stay, staff are friendly
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Donal E. Families with young children Australia, October 26, 2015
Great staff providing great service

Staff/service was excellent, in particular helping with the fact we had an 8 month old baby; being attached to Pacific Place is very convenient; great view!
9.3
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Yiu B. Couples Hong Kong, October 19, 2015
Nice Staff Services

Nice Meal, staff services and hotel facilities
8
Good
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