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Recensioni dei clienti

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Buono



da 970 recensioni
  • Condizione dell'hotel/pulizia 7,1
  • Servizi e attrezzature 6,3
  • Posizione 8,1
  • Comfort della stanza 7,5
  • Qualità dello staff 7,2
  • Qualità-prezzo 7,5
  • Cibo/pasti 5,6
Ordina in base

LEE G.
Malesia
18 luglio 2016
satisfaction
happy with my stay

SENG N.
Malesia
18 luglio 2016
3
lobby at 4th floor, not convenient

Julia J.
Malesia
14 luglio 2016
Great Location
The location of the hotel is superb. Walking distance to the waterfront and seafood restaurants. Hotel need a lot of refurbishment and maintenance as it appears quite run down.

Emma A.
Malesia
13 luglio 2016
Aidilfitri @ Ariva
The 2-bedroom apartment (for 4) suited our needs, and with only one extra person with us-making it 5 pax, they could have waived the trifling RM10 that was charged for the extra person for breakfast because the breakfast spread could definitely use a total overhaul. Apparently, the management of the coffeehouse is separate from the hotel, which is a bit puzzling. Staff were helpful and overall it was smooth. Rooms were a bit outdated but good enough for decent accommodation. A good breakfast spread would have made the difference though.

Obarieeh E.
Malesia
13 luglio 2016
Recommend
Nice and compatible

Agusdasa S.
Indonesia
10 luglio 2016
.
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Sheryl G.
Filippine
23 giugno 2016
Comfortable and convenient
The suite was very spacious. I have no complaints about the room but the breakfast could be improved.

Nurul B.
Malesia
21 giugno 2016
Good Location
Room Spacious, Good Location

Stacey N.
Malesia
17 giugno 2016
Club house
Don't closed the club house at 7pm. At the others hotel they closed for swimming pool is at 10pm. So the time you guys closed it so early. Not satisfied about that.

Paul W.
Regno Unito
14 giugno 2016
Overrated
Parking is very awkward for those with a car. Don't make the mistake of parking in the carpark outside the hotel, you will be fined. The facilities share a lift with the HQ of a local bank, making access to or from reception by elevator extremely difficult for large parts of the day. Many guests resort to hoofing it up four flights of fire escape stairs. The facilities are very tired. Our apartment stank like a sewer when we arrived having obviously been unused for some time and the u-tubes in the drains had been allowed to dry out. Furniture was broken and damaged. Curtains didn't work. Breakfast, such as it was, was dreadful. Very disappointing compared to other Ariva facilities in the region. No way this facility deserves the ratings it has despite the friendly staff.