31 dicembre 2010
Grande posizione, servizi spettacolari
tutto: sulla spiaggia, piscina a laguna, vista mare, cibo, personale
E' stato il più nel soggiorno mai avuto, camere e servizi spettacolari, gentilezza assoluta. Posizione fantastica, ombrelloni sulla spiaggia e piscina a laguna con idromassaggio praticamente quasi sulla spiaggia.
Cibo ottimo, colazione ricca di tutto e cibi di qualità anche continentali. Consiglio le cene proposte dall'hotel e il ristorante italiano.
Servizi di agenzia turistica, affitto auto/scooter e taxi service prenotabili nell'hotel.
Eccellente, un 5 stelle superiore!
se andate per relax è perfetto. Se volete girare procuratevi un mezzo, a piedi è lontanuccio da Karon beach.
Famiglie con figli piccoli
29 agosto 2014
The Best Location In Karon
Location, Services and Luxurious.
This is one of the most memorable trip for my family. Every staff of hotel are very nice. From hotel you can walk to beach in a few second.
27 agosto 2014
Centara Grand Beach Feedback
Beachfront with wide shoreline; Service; Amenities (Pool, Room, etc)
My wife and I really enjoyed our stay at the hotel. We stayed in the Spa Ocean View Room for 5 nights.
- Hotel with own beachfront and very wide shoreline
- beach area is not populated. Majority of the people in the beach are those staying at the resort
- Room is very nice and we liked the concept of having the jacuzzi in the balcony with a view of the Andaman sea.
- Service of the staff is great
- Internet is free.
- If you need to have something printed, you can email it to the hotel and they will print it for you for free (this was very helpful in our taxi booking from hotel to airport).
- Since the hotel is very exclusive, you are also far from various establishments.
- Looking for a taxi is a challenge (you need to book via the hotel or search for one on the internet such as PhuketTaxi.com. If you wait outside of the hotel, the tuk-tuks or taxis are occupied already.
- There are no cheap restaurants nearby (again because of the location of the hotel). If you will just stay in the hotel, then the only choice you have are the restaurants in the hotel.
- The elevators look very old and the odor is not too good.
Will we stay here again if we go back to Phuket? Definitely!
24 agosto 2014
A hidden Gem
Great Location, beautiful settings and fantastic pool
I'd originally wanted to cancel the booking and move closer to the airport, so glad I didn't as the hotel was fantastic, lovely staff, who sometime's struggled with English, but the room was fantastic and very clean. Its a great location, the pool was great, the beach spectacular... Highly recommended
3 agosto 2014
Food, resort and friendly stuff
It was amazing. We only went for two nights and felt like we were there a week. After the trip we truly felt relaxed. The resort is magnificent. Good for families or couples.
Famiglie con figli piccoli
30 luglio 2014
Need some improvements
quality breakfast buffet, kids friendly swimming pool, nice view
I think this resort meets average standard. However, there are some few points we would like to share and suggesst.
1) Check in and check out
- check out took us 40minutes even though we had booked everything through agoda.
- check in also wasn't quick enough when comparing to other hotels.
- I think you may find some improvements on check in/out lead time in the future.
2) Lost and found
- My dad left his clothes in the wardrobe and had to come back on the next morning.
However, hotel staff said there is nothing they have found and a customer already checked in that room so we had to return back.
On the last day of our trip, we took another visit since we couldn't understand how it couldn't be found when it was hanging in the wardrobe on the day we left.
This time they said they have found it and returned it back to us.
I am still wondering what happened on the day we first paid a visit to claim back the clothes. I hope your staff can more efficiently react to customer inquiries.
3) Access to hotel
Hotel sent out e-mail 2 days before our departure asking whether we need airport pick up service. I have asked about some other options we could choose but never got a reply from hotel.
I hope this could help your hotel to improve your services to your customer.
24 luglio 2014
Nice beach , and nice resort design
23 luglio 2014
Nice, clean hotel with friendly staff
Near the beach, clean, friendy staff
Had a nice stay at the hotel with a room facing the sea. Clean was quiet clean except for the juccuzi. hotel is far away from town and transport is expensive with no restaurants nearby. But the hotel food is good. The staff is also friendly and helpful.
21 luglio 2014
A good stay with friendly staff around
Close to quiet beach, comfy bed and the friendly staff
Average room space but with dirty jacuzzi. Require quite abit of walking around resort and not much of food variety. Cater more for Caucasian as the food tend to be western style instead of their authentic thai food.
Famiglie con figli piccoli
11 luglio 2014
Relaxing, the resort was excellent fir the kids
Pool, slides cliff jump for kids, spa. If kids are busy we can relax
The staff were a bit slow but over all the kids were kept busy and we were able to relax and enjoy the pool. We received great valid for money due to a promotion at the hotel at our time of stay