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Posizione dell'Hotel:
Distretto di Hoan Kiem
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Numero di camere:
40
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Wi-fi gratuito |
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Controlla tariffe e disponibilità per questo hotel |
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Siamo spiacenti, non ci sono camere disponibili al Gia Bao Grand Hotel per le date selezionate.
I clienti che hanno guardato questo hotel hanno spesso prenotato
recensioni clienti agoda
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Tutte le recensioni (466)
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Kim D.
Coppie
Australia,
9 giugno 2013
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The hotel staff and room were excellent
9,7
We loved being in this hotel. It is so close to the lake, shops and restaurants. The room was just perfect and the staff very helpful
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Mary G.
Viaggiatori singoli
Australia,
8 giugno 2013
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$5 upgrade to big spacious suite was a bargain!
Lction, lovely room, great customer service!
8,3
Really delightful, and great location. The travel desk organised a great one night boat trip on Halong Bay - fabulous!
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Harold G.
Coppie
Canada,
8 giugno 2013
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Good value
Location, price and free internet
8,3
Even though they had our flight number, nobody was there to pick us up at the airport.
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Colin T.
Viaggiatori singoli
United States of America,
5 giugno 2013
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Tiny room, no view, shabby accommodations
Location, business center
4,7
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Chou C.
Gruppi
Malaysia,
4 giugno 2013
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very good value and grt stay. would come backagain
very convenient location with very comfortable beds and a great breakfast.
9,3
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Sunkwon K.
Famiglie con figli piccoli
South Korea,
2 giugno 2013
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Not enough for the family
7,3
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Aimy P.
Coppie
Vietnam,
1 giugno 2013
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Great boutique hotel
Location , Staff , 5 star hotel services quanlity
10
Great hotel in centrally location .Room is nice and very clean . Good breakfast . Staffs are more than friendly and helpul . Their Airport transfer service is really good and safe . Halong Bay tour recommened by hotel is really good and is a must try , good price also
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Erwan C.
Viaggiatori d'affari
France,
31 maggio 2013
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Excellent stay thanks to a convenient hotel
Ideally located, very comfortable, friendly staff
8,7
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Aimy P.
Coppie
Vietnam,
30 maggio 2013
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Great location
Centrally location , clean and neat room , perfect breakfast
10
sWe had a pleasant stay as always - the best hotel in Vietnam ! Can't beat it great location within a few step to lake, Old Quarter and Night Markets . Many local food shops, shops and hotels are around . Staffs are more than helpful and friendly - they happy with any of our question . There are many choices for breakfast . Room are very clean and in good condition and having nice decor .Highly recommended
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Rachel P.
Gruppi
United Kingdom,
28 maggio 2013
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Disappointing stay for a hotel with such potential
5,7
Sadly our stay at the Gia Bao Grand was a disappointment.Upon arrival we were told that from 12am until 6pm the next day there would be no electricity in the hotel.They gave us two options.1.Stay at the Gia Bao Grand & they would provide us with a fan as there would be limited electricity from a generator.2.They would move us to their sister hotel the Gia Bao Palace.If we stayed they promised to upgrade us.Having read reviews which warned us about being moved to the lesser Gia Bao Palace we chose option 1. We were a group of 5, across 2 rooms so we were also promised 2 fans for the room of 3.On returning to the hotel around 11pm there were were no fans, one for each room eventually turned up but they refused to give us a 2nd.After much debate they miraculously found a second fan.We were happy with our decision until midnight until we discovered the generators did not work for the first 2 floors, where the room of 3 were staying.Noticing this at 2am we decided not to traipse downstairs in the pitch black to complain (the phone wasn’t working so we couldn’t contact reception).After a very uncomfortable 1st night we were much happier at this hotel when the electricity returned.Note the rooms were not upgrades.We then left Hanoi to return 2 days later.Again we were met with disappointment.We were informed that there would be no air conditioning due to maintenance work but again we could have a fan or move.We chose to move.This was also a disappointment.Arriving at the Gia Bao Palace (the staff spoke much better English) we expressed our disappointment with the service & they didn’t care & refused to call the hotel manager.They’d booked us into the lowest standard twin rooms, not doubles as per our booking.We refused them & eventually they conceded, providing us with 2 doubles & an extra room for our fifth member.From this point on the staff were very friendly & helpful.Despite our start at the Gia Bao Palace,if one was looking for a budget hotel I would recommend it.
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