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Grand Lapa Macau Hotel

956-1110 Avenida da Amizade, Macau, Macao (vedi sulla mappa)

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Posizione: Macau Numero di camere: 416

recensioni clienti agoda

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Ottimo

7,9

da 797 recensioni

Qualità-prezzo
7,5
Posizione
8,1
Qualità dello staff
8,0
Condizione dell'hotel/pulizia
8,0
Comfort della stanza
8,3
Cibo/pasti
7,5
Tutte le recensioni (797)
Ordina per:
Ibrahim A. Viaggiatori singoli Italy, 13 dicembre 2010
ottima posizione. ottimo il servizio

lusso e cortesia del personale
8
Hotel ottimo, ha tutto quello che ci si aspetterebbe da un hotel da 5 stelle. splendida la spa e la piscina. personale cortese e disponibile. consigliato.
Dorico M. Coppie Italy, 18 ottobre 2010
hotel piacevole e cortesia nel servizio

piscina e camera
8,3
Vicino al centro città raggiungibile a piedi in strada con poco marciapiede. zona tranquilla e silenziosa. accesso diretto a una zona verde ,un piccolo paradiso,con bella piscina e SPa
Frank B. Viaggiatori d'affari Canada, 17 febbraio 2015
Only the gym and swimming pool are worth something

Gym and swimming pool,
4
I do travel the world and have stayed at different hotels including 3 stars because of the reviews, when I isualy don't go down from 4 stars and 5 star hotels.and have never complain about any of them, you get what you pay for; but for my last two stays : and grand lapa macau, absolutely very disappointed;wayyyy over priced for location, service. Must say staff were nice but Grand Lapa was just an Old hotel that charges for a 5 star and yet they still have those old TVs, no hair dryer, lots of female hair everywhere( I travel alone), carpet smells like piss in room and the entire area from the elevators to the room and the shower heads didn't work because of the calcium built up ... They still charge for Internet per night when all the others around are free. The staff were very rude, on my last day I moved to another hotel as I was not happy at all... Sorry grand lapa but you guys have much more to learn and change. No wonder they were not even 45% full... Sorry to say that, but still only wish them the best .
Chengzhu L. Famiglie con figli piccoli China, 1 febbraio 2015
No free wifi

Good
8,3
Peter K. Coppie Canada, 21 gennaio 2015
Lack of hotel upkeep / maintance prevents i5 star

Dinning room was well done but overpriced so poor value
7,3
Good value for the room but Wify & breakfast costs more than offset this benefit.
Sau Y. Coppie United Kingdom, 20 gennaio 2015
The TV model is simply obsolete!

Service, cleanliness and quietness.
8
The TVs,which are far too obsolete, should be replaced.
Maria D. Famiglie con figli grandi Australia, 25 dicembre 2014
half and half

The accomodation, location and staff service
6,3
While the accommodation location and service was something to be proud about however the service at the cafe and food for breakfast was shocking. Everything was warm rather than what it was supposed to be. A total let down. On the other hand their christmas accessories like cake and chocolate house was extremely successful snd well loved
Pui M. Viaggiatori singoli China, 24 dicembre 2014
The room is smaller than expected. no free wifi

comfortable bed, good service
8
Kevin K. Famiglie con figli piccoli Singapore, 30 novembre 2014
Not value for money

Play gym for kids
4
Rooms are old and dirty, water in the bathtub takes a long time to go down. Was a chore taking a shower. Certainly not value for the money I paid.
Karolina S. Coppie Poland, 30 novembre 2014
Weekend for 2

Location
5,7
It was 5* long ago, and should not be advertised as one. It's nice but outdated.

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