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Horizon Karon Beach Resort & Spa

3 Soi Karon, Soi 2, Muang, Karon, Phuket, Thailandia

recensioni clienti agoda

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Eccellente

8,2

da 753 recensioni

1 recensioni in italiano

Qualità-prezzo
8,4
Posizione
7,9
Qualità dello staff
8,4
Condizione dell'hotel/pulizia
8,4
Comfort della stanza
8,4
Cibo/pasti
7,8
Tutte le recensioni (753)
Ordina per:
Karin B. Gruppi Italy, 31 ottobre 2009
Terribile!!!!!

immerso nel verde
4
Esperienza ben lontana da quella preventivata e auspicata al momento della prenotazione. La camera seaview ,da noi prenotata, era identica ad una camera standard. Il mare si vede solo col binocolo! Non perdete nè tempo nè denaro. Capitolo spiaggia. Non dista molto dall'albergo ma quel pò di strada lo potete ricoprire con un servizio ,l'unico, gratuito di tuk tuk. Inoltre l'albergo non dispone di alcuna struttura sulla spiaggia: nè un bar nè tantomeno dei lettini (che dovrete pagare giornalmente al costo di 4 Euro). L'aspetto più insoddisfacente è in assoluto il servizio: il personale non ha la minima idea di cosa significhi assistenza al cliente. Qualsiasi nostra richiesta non è mai stata assecondata. La lamentela relativa all'inesistenza della vista sul mare è stata risolta con lo spostamento in una camera identica alla precedente. Oltre a ciò la responsabile reception ha tenuto a precisare che l'albergo non possiede stanze con vista sul mare (bisognerebbe chiedersi a questo punto il perchè si dia la possibilità di prenotarle)! Colazione accettabile ma lontana dagli standard di un 4 stelle; stanze maleodoranti, tv con 4 canali disponibili, servizio in camera carissimo..insomma esperienza sconsigliata. Potete trovare di meglio!
Sugg. su attrazioni: Consigliamo servizio lavanderia, internet, tour operator ( a prezzi molto convenienti rispetto a quelli dell'albergo e di altre agenzie in loco)e rent motorbikes proprio sulla strada principale di fronte al casotto dei tuk tuk. La ragazza che lo gestisce è molto disponibile e simpatica.
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Christopher Y. Coppie United States of America, 2 aprile 2016
Accommodating from start to finish--A great place
6
The staff at Horizon were accommodating and flexible to our needs from start to finish beginning with my early check in to my wife's late check out, both at no additional charge and without any hassles. We stayed in the Club wing and received the Privilege benefits which were very nice extras--snacks and coffee/tea all day; cocktails/soft drinks and a light tapas from 12-2 which served perfectly for a light lunch between sunbathing/pool sessions. Another benefit of the Club wing is no children, so if you're a family with children then this review won't help much as we didn't really venture to the other side. Access to the Club wing is limited to those staying on the Club side only, which is nice as it gives you a nice quiet pool. Only problem with the pool is that it is a bit shady after around 3 (during late March anyways), so if you are looking to continue sunbathing then do like us and head to the beach around then! Not many complaints about the room. A/C went off one evening and someone was there to fix it immediately. I think the bathroom supplies are a bit lacking. They have soap and shampoo dispensers rather than individual freebies, and the quality of the soap and shampoo isn't too great. However, the room altogether was great and spacious as well as well cleaned and maintained. The balcony is big too, with two big sunbeds and an umbrella. The room also provides two beach mats and an umbrella that you are free to take to the beach and come in very handy. The grounds of the hotel are also quite nice in the Club wing area. There's a little stream (man made) running through it with lots of flowers and exotic plants. The multi level set up is interesting too as the lobby sits up much higher than the Club wing pool and some of the rooms. It makes for a kind of tree house feel almost with steps leading you up, down and around. That's not to say that there are a tremendous amount of steps that you're always climbing. I didn't feel taxed when moving about. T
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Nicole S. Coppie Germany, 28 marzo 2016
No charme
4,3
Smaller than expected and just no flair. The pool landscape is dominated by prohibitiv signboards. The walk from the beach is short, but the steep incline and rundown side road do not increase the holiday feeling. This hotel may be practical for families but please do not come here if you have an eye for details. Breakfast was enjoyable. But Overall: thailand has to offer much better for less.
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Yuanchun W. Famiglie con figli grandi China, 1 febbraio 2016
Room for improvement
6,3
The pool view is good. The hotel is not vey new, but it doesn't matter. The girl who showed us to the room and the man at the pool bar is not friendly enough, wearing no smile.
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Kia L. Coppie Malaysia, 8 dicembre 2015
good hotel

food, large room, location
8
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Katharina S. Famiglie con figli piccoli Germany, 3 settembre 2015
Great for families

The hotel is great for families travelling with younger children. We tried the dinner buffet which is delicious. Overall the hotel is very clean and well maintained.
9,3
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Peter H. Coppie Australia, 30 agosto 2015
Disappointing stay.

Room, staff, pool.
7
We felt that the hotel needs a facelift especially in the dining area which looked rather grubby and crowded. We were disappointed and as this is our third time in Thailand we were very disappointed with the quality of the Resort and the area in which it is situated.
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Gopal S. Famiglie con figli grandi India, 13 agosto 2015
good indian food

staff . swimming pools. indian food
8,3
great
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Chau K. Famiglie con figli piccoli Hong Kong, 29 luglio 2015
Nice Staff, baggage not easy accessible to room

nice staff, nice swimming pool, easy access to beach
8
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Wing S. Coppie Hong Kong, 28 maggio 2015
good time and happy memory

big room, clean, pleasant staff are helpful, good breakfast n dinner buffet, value for $
8,3
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