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Chiara B.
Coppie
Italy,
29 gennaio 2013
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personale disponibile e stanza confortevolissima
il personale, la colazione, il letto, la cabina doccia, la posizione
9,7
l'albergo è davvero di standard molto elevato, colazione abbondante e ottima, letto di dimensioni giganti, bagno con cabina doccia super! Il personale parla benissimo l'inglese, sono gentilissimi, chiedete la stanza con balcone, tenendo presente però che la notte la strada non è silenziosissima, se avete il sonno leggero magari è meglio sul retro. Chi fuma potrebbe avere dei problemi, perchè non si può fumare all'interno, quindi appunto è indispensabile il balcone.la posizione è eccellente, vicinissima al lago e al quertiere del mercato.
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Daniele S.
Gruppi
Italy,
11 ottobre 2012
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Ottimo hotel, buonissima posizione
9,7
Siamo stati una notte ad Hanoi io e la mia fidanzata, l'hotel ci ha fatto un'ottima impressione; servizio impeccabile, camera pulita e accogliente con computer!. Lo staff preparato e molto gentile. La posizione ottima vicino al lago.
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David K.
Gruppi
Singapore,
19 aprile 2014
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Great hotel with superb services
Services, size of the room, location, breakfast
10
Our stay at Meracus hotel was great. The hotel replied to each of our email, help us to arrange transport back to airport, let us check in earlier and they have range of delicious breakfast. They even helped us to book puppet ticket show in advance.
The family room good enough for 4-5 people. In the room, you will find rose petals on your bed and bathroom which was lovely. They even have complimentary plate of fruits.
The location is very strategis. You can find some eatery place nearby, shops at the left, right, in front of hotel.
The other best things were the employees. They were smilling, answering to each our questions in very friendly manner. Two thumbs up for this hotel. If someday I am going to Hanoi again, I will put this hotel on top of my list. :)
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Fok B.
Viaggiatori d'affari
Malaysia,
18 marzo 2014
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5 star service for the price of a budget hotel !
1. modern treandy decor 2. clean rooms 3. attentive and friendly staff
9,3
I truly did not expect the quality of service i got from the hotel.
The courtesy and the level of knowledge displayed by the staff was not something i expected out of a boutique hotel.
2 thumbs up !
The rooms were small but very well furnished.
Bed was as good as any 5 star quality
Wifi was good and fast
The shower was modern and works well
Breakfast was a feast altogether ...
dining area was small but the spread was so much variety.
Truly wished i could be eating breakfast all day
I am definitely a repeat customer
5 star service and amenities at a budget price !!
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Viet A.
Viaggiatori singoli
Vietnam,
15 marzo 2014
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Very good hotel
Centrally located in Hanoi Old city, hotel is new and clean, staff is friendly and helpful
8,3
I am satisfied with my stay. Hotel is near Hoan Kiem lake and Hanoi Old city. It also near some local restaurants and coffee shops. Breakfast is nice and delicious.
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Huynh N.
Viaggiatori d'affari
Vietnam,
1 marzo 2014
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good location
near old town, good place to stay
5,7
good breakfast, good localtion, nice stuff, the receptionist is nice
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Chi H.
Viaggiatori d'affari
Taiwan,
22 febbraio 2014
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good hotel to stay, comfortable room
Good Location + Good Service + Good Room
10
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Mohd F.
Coppie
Malaysia,
18 gennaio 2014
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Excellent stay with friendly and helpful staff
Helpful staff, centrally located and clean hotel.
9,3
The staff has been helpful by showing and guiding us to the tourist attraction and dining place in Hanoi. The hotel staff help us to arrange our trip to Halong Bay.
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Sonia Z.
Viaggiatori singoli
United States of America,
17 gennaio 2014
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Absolutely amazing, would recommend to everyone
Great staff, wonderful location, amazing service
9,3
Meracus Hotel was incredible. The staff were all friendly and more than happy to help. Wonderful location right by the lake and Old Quarter. The room type we had booked was not available but they upgraded us to a family suite which was wonderful. Not a huge window, and a door to a patio that was locked the whole time which was a little strange. But other than that great room. The breakfast buffet was just ok. I would definitely recommend this hotel and will be back next time I am in Hanoi.
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Kah L.
Viaggiatori d'affari
Malaysia,
16 gennaio 2014
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wonderful and value for money
helpful caring staff.. power shower... in room LCD and laptop
9,3
Wonderful.. room size is ok.. bathroom has rain shower.. free internet and in room laptop usage... daily weather update. Travel advisory... welcome fruit basket.. farewell gift and handwritten note... what else can I ask for?
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