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Chiara B.
Coppie
Italy,
29 gennaio 2013
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personale disponibile e stanza confortevolissima
il personale, la colazione, il letto, la cabina doccia, la posizione
9,7
l'albergo è davvero di standard molto elevato, colazione abbondante e ottima, letto di dimensioni giganti, bagno con cabina doccia super! Il personale parla benissimo l'inglese, sono gentilissimi, chiedete la stanza con balcone, tenendo presente però che la notte la strada non è silenziosissima, se avete il sonno leggero magari è meglio sul retro. Chi fuma potrebbe avere dei problemi, perchè non si può fumare all'interno, quindi appunto è indispensabile il balcone.la posizione è eccellente, vicinissima al lago e al quertiere del mercato.
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Daniele S.
Gruppi
Italy,
11 ottobre 2012
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Ottimo hotel, buonissima posizione
9,7
Siamo stati una notte ad Hanoi io e la mia fidanzata, l'hotel ci ha fatto un'ottima impressione; servizio impeccabile, camera pulita e accogliente con computer!. Lo staff preparato e molto gentile. La posizione ottima vicino al lago.
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Chi H.
Viaggiatori d'affari
Taiwan,
22 febbraio 2014
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good hotel to stay, comfortable room
Good Location + Good Service + Good Room
10
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Mohd F.
Coppie
Malaysia,
18 gennaio 2014
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Excellent stay with friendly and helpful staff
Helpful staff, centrally located and clean hotel.
9,3
The staff has been helpful by showing and guiding us to the tourist attraction and dining place in Hanoi. The hotel staff help us to arrange our trip to Halong Bay.
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Sonia Z.
Viaggiatori singoli
United States of America,
17 gennaio 2014
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Absolutely amazing, would recommend to everyone
Great staff, wonderful location, amazing service
9,3
Meracus Hotel was incredible. The staff were all friendly and more than happy to help. Wonderful location right by the lake and Old Quarter. The room type we had booked was not available but they upgraded us to a family suite which was wonderful. Not a huge window, and a door to a patio that was locked the whole time which was a little strange. But other than that great room. The breakfast buffet was just ok. I would definitely recommend this hotel and will be back next time I am in Hanoi.
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Kah L.
Viaggiatori d'affari
Malaysia,
16 gennaio 2014
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wonderful and value for money
helpful caring staff.. power shower... in room LCD and laptop
9,3
Wonderful.. room size is ok.. bathroom has rain shower.. free internet and in room laptop usage... daily weather update. Travel advisory... welcome fruit basket.. farewell gift and handwritten note... what else can I ask for?
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Jacob D.
Viaggiatori d'affari
Virgin Islands (U.S.),
12 gennaio 2014
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FANTASTIC WITH GREAT ASSITANCE FROM THE STAFF
GREAT SHOWER WITH PRESSURE STREAM, GREAT ROOM ,GREAT BREAKFAST
9
THIS IS MY SECONED TIME IN HANOI ,AND I WILL COME BACK TO MERACUS HOTEL, GREAT AND FILL LIKE HOME .
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Thomas W.
Viaggiatori singoli
United States of America,
11 gennaio 2014
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Great staff
The staff could not have been friendlier or more attentive. Located in the Old Quarter. Cleanliness of room.
9
I enjoyed my stay at Meracus Hotel largely due to the wonderful staff.
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Bao-Kim L.
Coppie
France,
8 gennaio 2014
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go to this superb hotel w/ a friendly staff!
super central location, super nice and helpful staff, super clean, good value
9,7
We booked for 3 nights with the Meracus Hotel. We visited Vietnam for our 2 weeks honeymoon and Halong bay was the last thing to visit. When we arrive from the airport, tired and ready to fall asleep, the staff welcomed us with flowers and balloons in the room, along with a yummy cake! the staff was definitely the cherry on the top; from the bellman to the front desk ladies, nothing to complain about: helpful, smiling, polite, fluent in English. They went beyond my expectations. They helped me to book a cruise for the Halong Bay at very competitive prices. They kindly agreed to change USD for VND at a fair exchange rate, on the last notice. They kept our luggage while we were on the cruise. When we went back, they offered to let us take a shower. The room, even though there was not a lot of natural light coming, was super clean and beautifully furnished. The buffet breakfast in the morning was solid with western and Vietnamese culinary options and plenty of fruits, pastries, salad ( I am from Vietnamese heritage, and their pho was excellent). SUPER YUMMY! I would definitely recommend this hotel to anyone and would book there again for our next stay in Hanoi!
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Benjamin L.
Coppie
Brazil,
6 gennaio 2014
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Great Location and Friendly Staff
Location, Value for Money, Friendly Staff
9,3
We only spend only one night at the Meracus Hotel but it was suficient to enjoy it. Me and my wife where on honeymoon and when we arrive at the room we had an excelent surprise. The room was romantic decorated, with roses and also an Cake! The hotel is really well located, just few steps from the Water Puppet Show and from the lagoon where the Ngoc Son Temple are.
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