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Chiara B.
Coppie
Italy,
29 gennaio 2013
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personale disponibile e stanza confortevolissima
il personale, la colazione, il letto, la cabina doccia, la posizione
9,7
l'albergo è davvero di standard molto elevato, colazione abbondante e ottima, letto di dimensioni giganti, bagno con cabina doccia super! Il personale parla benissimo l'inglese, sono gentilissimi, chiedete la stanza con balcone, tenendo presente però che la notte la strada non è silenziosissima, se avete il sonno leggero magari è meglio sul retro. Chi fuma potrebbe avere dei problemi, perchè non si può fumare all'interno, quindi appunto è indispensabile il balcone.la posizione è eccellente, vicinissima al lago e al quertiere del mercato.
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Daniele S.
Gruppi
Italy,
11 ottobre 2012
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Ottimo hotel, buonissima posizione
9,7
Siamo stati una notte ad Hanoi io e la mia fidanzata, l'hotel ci ha fatto un'ottima impressione; servizio impeccabile, camera pulita e accogliente con computer!. Lo staff preparato e molto gentile. La posizione ottima vicino al lago.
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Ruby H.
Viaggiatori d'affari
Vietnam,
15 novembre 2013
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THE HEART IN CENTRE
For girls who love HEELS, SINGLE and want to be SAFE
8,7
I was only staying in Hanot for my short business trip in 3 days, as I went alone and this is my 1st time in Hanoi so I prefer to stay in a boutique hotel but in central will be a great idea. When you walk out, 10mins walk will see Hoan Kiem Lake, then next to it is other theatre, this hotel is super convenience for you to access all other streets. And for girls, SHOES, HEELS is around you, so yup, I did buy for me 2 pairs, WOO WOO :D
I didn't regret at all during staying there, the hotel is cozy and SUPER friendly staffs, they also welcome and greeting you whenever wherever they see you, I love this attitude and make me feel special lol. The room i stay is superior so just nice enough for 2 person, I requested to stay in high floor when check in and I got the top floor. Eventhough there was an annoying sound which I dont know where it came from, so I called and request for earplug at 3am, yeah 3am, but the staff immediately give to me, NICE!
I strongly recommend this hotel for those single or couple who want to have a comfortable place and pure friendly Vietnamese style welcome.
Cheers,
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Gerard H.
Viaggiatori singoli
United States of America,
10 novembre 2013
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Good stay. Internetvery slow. Room needed a chai
Location, price, niceroom.
7,7
It was good but not the best. Internet service very poor.
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Siew S.
Coppie
Singapore,
10 novembre 2013
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Enjoyable stay
It is just a short walk to the lake, it is within the shoe shopping district and the hotel has very helpful and friendly staff.
8
We had a very nice room with a queen and a single sized bed. Everyday the room will be cleaned and beautifully decorated. However, the sewage system needs upgrading. Suffice to say that the toilet bubbles occasionally.
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Nita D.
Famiglie con figli grandi
Indonesia,
2 novembre 2013
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We rent 2 types of room and one of it is the family room. We arrived from Sapa on that day around 4.30am and we were unable to check in yet however the staffs offer us shower, coffe and even breakfast. There are easy access of internet in lobby so it's easy to kill time. We were permited to check in early around 10.30am after the room is ready.
The room is in moderate size for 3 and it has wooden floor and balcony. But the amazing part is the bed and the bath. The bed is super comfy and the bath has shower jet with 3 modes of spray. I would want those at home.. The room is very clean and well decorated with flowers. There' a fruit plater every day and laptop in room is available for use. This is the first hotel which make me feel like going back to bed when I'm on vacation. I literally look forward to get back to hotel to enjoy the shower n bed.
The staff is really attentive to your need even without you asking. I was picked up late for my trip to Halong, the staff always checking on our needs and help us call the travel agent and follow up for us.
On our last day there's a thank you note with some traditional cakes which are very yummy. Their attention to detail is really make a big difference. I look forward to stayy at this hotel again and definitely recommed this hotel to my friends..
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Daisuke S.
Gruppi
Singapore,
2 novembre 2013
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Very kind Staff with nice location for shopping
Staff was very kind. Located in City. Nice and Cute break first.
8
It was my first time to visit Ha Noi and this hotel was suggested by my friends since my purpose staying Ha Noi was looking around the city and shopping.
This hotel was located in central city surrounded by many small shops and very convenience to go for drinking.
Staff was also very kind all time with nice smile. I felt very good. However only one problem I had was that I could not flash toilet and shower in the morning for a couple of hours. I heard it is sometimes happened. If it is true, maybe need to develop this area.
Overall, it was nice enough to stay and relax myself.
Thank you.
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Xiaolang W.
Coppie
China,
31 ottobre 2013
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excellent staff and good location
Staffs are extremely helpful and have good imitative to assist. Location is good, very close to the night market and the lake. Superior room is a bit small but welcome fruits are nice.
8
Staffs are extremely helpful and have good imitative to assist. Location is good, very close to the night market and the lake. Superior room is a bit small but welcome fruits are nice. I booked the ticket to Ninh Binh in a random Sinh cafe travel office and the bus didn't come in the second morning, staff help me to contact the agency and the bus showed up eventually. Reason of this delay is that the travel agency forgot us! How incredible it is! It turned out that the Sinh cafe travel is the fake one while Sinh cafe tourist is the real one. I should have asked the hotel to book for me as they got very good seats for us for the water peppet show.
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Surender S.
Coppie
India,
29 ottobre 2013
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EXTREMELY FRIENDLY HOTEL IN GREAT LOCATION
8,3
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Nita D.
Famiglie con figli grandi
Indonesia,
29 ottobre 2013
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We rent 2 types of room at Meracus, one of it is this superior room. We stayed only for few hours before we depart to Sapa. When we arrived, the staff was expecting us already and our room is right away ready. They even turn on the aircon to make the room directly comfortable when you first enter it. It really easy to tell that the staff and the management of this hotel is really attentive towards their guest. The room space is sufficient for 2. Very clean and comfortable. There's laptop in the room for guest to use and there is fruit plater provided. The bed is very very veryyy comfortable. The bathroom is something you may look forward to use. Try this hotel and you'll know what I mean. I will definitely recommend and use this hotel again when I travel to Hanoi.
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