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Recensioni dei clienti

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da 1911 recensioni
  • Condizione dell'hotel/pulizia 7,4
  • Servizi e attrezzature 6,8
  • Posizione 9,2
  • Comfort della stanza 7,4
  • Qualità dello staff 7,6
  • Qualità-prezzo 7,7
  • Cibo/pasti 6,7

Gayle P.
Australia
14 luglio 2016
Mecure
Only criticism I had was that the shower was too small, kept banging my elbows on the walls, and I am not a big person. A large person would struggle to shower comfortably

sutarno S.
Indonesia
12 luglio 2016
tram station font of hotel
sign up for free wifi..this is my second time stay so everything was great , eater around , travelling around city , ...If got lot time , try to enjoy mt buller snow tour from hotel tour or chinese tour speaking near the stop light.

Nicholas L.
Australia
12 luglio 2016
Average
The house staff do the bare minimum when they service the room they don't even leave soaps and shampoo's on a few occasion One day we didn't even get toilet roll we had to ask twice more before they brought it up. The room access cards are a joke nearly every time you go to use it The card didn't work all the staff do is say " IT must have been near your phone" and then reset it. It took me 10 days to get them to do something about.

Mrs D.
Brunei
11 luglio 2016
Superb
The location of the hotel was superb right in the middle of shopping area. Halal food can be found around the area and is only 5 to10 walking. The staff are friendly and helpful.

Kyle R.
Australia
11 luglio 2016
King Bed, uncomfortable in the join.
Privilege King Room, bed was a split bed, where 2 beds joined together had a hard lip and was very uncomfortable.

Chan C.
Malesia
11 luglio 2016
Smack in the middle of action
Location is great. If you are a chinese family, its right next to chinatown and plenty of food. Shops are everywhere left right and centre and a tram stop just outside and its free. Location is the best. However the rooms are pretty small. Barely enough space for 2 mid sized luggage bags. The cleaning is just basic. The windows cannot be opened so even in winter, i was suffocating in the heat as the air conditioned cannot be controlled. Shower was powerful but i dislike the 2 taps thing (apparently only in Australia). In winter if you turn on the cold tap first, its freezing, if you turn on the hot one first you have to be cautious. Shower screen is leaking. However, i would still stay here because of the location.

riana T.
Indonesia
10 luglio 2016
recommended for shoppers
room abit old but 3 beds recommended for families. location next to shopping mall and chinatown easy to walk around city

riana T.
Indonesia
10 luglio 2016
small room great location
shopping heaven, location central city next to dvd jones n myers and china town only accross the road. hotel old and small but provide 3 bed if travelling with kids recommended as it easy to walk around. tram stop walk 2 minutes. foods everywhere

jennifer B.
Thailandia
09 luglio 2016
Good budget choice
Has everything a budget traveller would want. Not for those who prefer a bit more- they will need to pay more somewhere else

Solomon E.
Australia
09 luglio 2016
My stay
I thought I was paying for the 4.5 star part of the hotel and instead they put me up in the 3.5 star section. Very disappointed. If it happens again I will never stay at the Mercure Melbourne.