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Oasia Hotel Novena Singapore by Far East Hospitality

8 Sinaran Drive, Novena, Singapore, Singapore 307470

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Recensioni recenti dei clienti (4639)

Viaggiatori d'affari (791)

Coppie (2000)

Viaggiatori singoli (652)

Famiglie con figli piccoli (600)

Famiglie con figli grandi (310)

Gruppi (286)

da 4639 recensioni
Condizione dell'hotel/pulizia
Comfort della stanza
Qualità dello staff

8 Joseph C.
15 febbraio 2016
Exceptional service
The stay was very pleasant. The staffs are friendly and helpful. But i could see that they may be overworked. Told the staff Margret that I wanted a cake to celebrate my gf birthday. And the staff went all out to prepare the cake and sang birthday song. And even took or picture saying its for memory sake. And the next day, we were surprised by a picture frame with our picture in it. It was really unexpected. And the last day we wanted to extend the stay. They initially not willing to give extension checkout to 3 or 4pm. But only gave to 1 pm. So we approached margret again and she gladly gave us the extension but our keys were not activated but another staff helped us. One thing bad is that when it rains, the level 22 pool area at the table and chair became very wet and dangerous gf had slipped and fall,hit her tailbone area and she was really in pain. The ppl around dun even care a hoot. Only when a few minutes later. A staff walk by and saw the distress state, came over to ask is there any way they can help. The duty manager Roni also provided ice pack later when we are back to our room. The staff could have reacted more on the spot and suggest some help too. Overall, happy that there are some help provided and some sort out of the normal help.

7,6 SHU C.
Hong Kong
18 febbraio 2016
nice customer service
nice customer service

7,7 BRYAN K.
18 febbraio 2016
waited 1 hour for my room
Hotel room, amenities and food
I didn't like that I had to wait 1 hour before my room was ready. My stay in the hotel was only for 2 days and 1 night and my check-in timing was supposed to be at 2pm but I had to wait till 3pm before it was ready. So all in all I had an hour wasted with my girlfriend, not being able to fully utilise your hotel room/amenities. I thank the staff for helping me deliver my flowers to my room however I asked it to be on my hotel bed but it was delivered to my table when I entered my hotel room upon leaving the hotel. All in all I didn't feel that the service was that excellent. Thank you.

10 kang L.
17 febbraio 2016
Great customer service
Staffs are very friendly & helpful. They reply promptly to our needs.

8,4 ade K.
15 febbraio 2016
Stategic location
Location to mrt is so easy that suitable for us to go elsewhere, besides theres also canteen, if u dont include b'fast in your hotel book.

9,6 Xiao Z.
28 aprile 2016
Good location and facilities
Beautiful rooftop swimming pool, great location-lot of food around this area, direct link to MRT station.

10 li H.
14 febbraio 2016

10 Bill W.
09 febbraio 2016
Well located hotel with great service
We are most impressed by the team in all areas who displayed a cheerful & professional attitude in their duties. Mr.Azri of the front service desk deserve praise for his readiness in assisting us on numerous occasions. Breakfast is of good selection and quality. We would most certainly be staying here again.

8,4 Shirley L.
26 febbraio 2016
nice hotel near Novena MRT
decent and very clean rooms, but upgrading to a Club Room not worth it. the breakfast spread is much more if you eat in the Marmalade Pantry... but we were late and last order was 1030am. had to eat at the smaller lounge on 22nd floor, which has a poor array of food. oh yes, toilet design a was a bit strange too!

8,8 Lourdes C.
22 marzo 2016
Very nice hotel
Good internet connection. Very convenient location. Easy access to MRT.