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Ottimo 8,0
sulla base di 765 recensioni

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Ottimo



da 765 recensioni
  • Condizione dell'hotel/pulizia 8,1
  • Servizi e attrezzature 7,1
  • Posizione 8,0
  • Comfort della stanza 8,2
  • Qualità dello staff 8,4
  • Qualità-prezzo 8,4
  • Cibo/pasti 7,2
Ordina in base

Keiko N. - Giappone
Viaggiatori singoli
Soggiorno di 5 notti - settembre 2014
Extremely good place to stay in Hanoi
The staff, the price, the flexibility
I don't usually write reviews but this is worth one. The price is staggeringly low for the brilliant service you get. Attentive, friendly and flexible staff. Good breakfast. Fast internet. Satellite TV. High quality designer rooms, cleaned super fast everyday. One time they totally cleaned up my room in the 15 minutes I was downstairs having breakfast. Can't beat this place.
Recensione del: 13 settembre 2014

Leah R. - Stati Uniti
Viaggiatori singoli
Soggiorno di 1 notte - agosto 2014
Best bang for your buck in Hanoi!
staff, location, cleanliness
AMAZING! It was so refreshing staying at this hotel. I had arranged an airport pickup which arrived on-time. Then when I arrived at the hotel, I was greeted with fresh coffee or tea. They sat me down to do the paperwork while they sent someone up to make sure the room was nice and cool by the time I got up there. The staff spoke perfect english and they give you a map of the city and even tell you of where some good places to eat are. I had a friend I was meeting in Hanoi and even as a local she agreed with their recommendations. The only downside would be that you have to buy the water from the hotel (it's not complimentary), but it's only a $1 for a big bottle and given the condition of some of the other hotels I've stayed in, that is a VERY small price to pay. I enjoyed my stay so much that I booked another 3 nights at this hotel when I got back from Sapa. The location is great. Very close to everything and very walkable. I prefer to be near the nightlife but not so close that I can hear everything and not sleep. So, there are no pubs on this street, but down the street or around the corner we found more than enough places to toss back a few bevvies. I absolutely recommend this place.
Recensione del: 10 settembre 2014

Michael J. - Stati Uniti
In coppia
Soggiorno di 1 notte - agosto 2014
Great location in the old quarter!
Price, Free breakfast, free 24hour tea and coffee
We enjoyed our first night so much, we decided to stay for another. The rooms, while a bit small, are very clean and the aircon runs very cold. The free breakfast menu has many choices and is delicious. Only downside was they did sell their tour services pretty hard, even though I expressed that I already made plans. If this helps drive down the room price, I am all for it!
Recensione del: 06 settembre 2014

Michael J. - Stati Uniti
In coppia
Soggiorno di 1 notte - agosto 2014
Very clean rooms in central location
Room rate, clean, location
Great stay here! They were very welcoming every time we entered the hotel. The room is very clean and equipped with a fridge. Room service food was a little expensive, so we chose to eat out at one of the many delicious restaurants nearby. I would stay here again!
Recensione del: 06 settembre 2014

ivy L. - Filippine
In gruppo
Soggiorno di 1 notte - settembre 2014
awesome
the food was normal but the cleanliness and excellent service made me to extend one more night in this hotel.
My stay was perfect, the staffs were very warmed and friendly to their customers. They allowed me to check in early. They gave me the same rate for another night with the cost of 12 usd. Our room was very clean.
Recensione del: 04 settembre 2014

Claire L. - Australia
Viaggiatori singoli
Soggiorno di 3 notti - agosto 2014
Comfortable and clean
service cleanliness and location
It was all I needed
Recensione del: 03 settembre 2014

Kim T. - Vietnam
Viaggiatori d'affari
Soggiorno di 3 notti - marzo 2014
Hanoi Serenity Hotel 2
good
good
Recensione del: 25 agosto 2014

Kirsten M. - Germania
In famiglia (con figli grandi)
Soggiorno di 1 notte - agosto 2014
Okay but not fabulous
Friendly staff, good restaurant request, lift
It was okay, especially for the price, but the rooms have no outside windows
Recensione del: 15 agosto 2014

Thi N. - Vietnam
Viaggiatori d'affari
Soggiorno di 1 notte - luglio 2014
Centrally location. Good price
Centrally location. Good price.
Recensione del: 22 luglio 2014

Grace B. - Regno Unito
Viaggiatori d'affari
Soggiorno di 3 notti - aprile 2014
Excellent as always
size of room, location, staff
Recensione del: 14 luglio 2014