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Eccellente 8,1
sulla base di 760 recensioni

Recensioni dei clienti

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da 760 recensioni
  • Condizione dell'hotel/pulizia 8,2
  • Servizi e attrezzature 7,1
  • Posizione 8,0
  • Comfort della stanza 8,2
  • Qualità dello staff 8,4
  • Qualità-prezzo 8,4
  • Cibo/pasti 7,2
Ordina in base

Michael J. - Stati Uniti
In coppia
Soggiorno di 1 notte - agosto 2014
Great location in the old quarter!
Price, Free breakfast, free 24hour tea and coffee
We enjoyed our first night so much, we decided to stay for another. The rooms, while a bit small, are very clean and the aircon runs very cold. The free breakfast menu has many choices and is delicious. Only downside was they did sell their tour services pretty hard, even though I expressed that I already made plans. If this helps drive down the room price, I am all for it!
Recensione del: 06 settembre 2014

Michael J. - Stati Uniti
In coppia
Soggiorno di 1 notte - agosto 2014
Very clean rooms in central location
Room rate, clean, location
Great stay here! They were very welcoming every time we entered the hotel. The room is very clean and equipped with a fridge. Room service food was a little expensive, so we chose to eat out at one of the many delicious restaurants nearby. I would stay here again!
Recensione del: 06 settembre 2014

ivy L. - Filippine
In gruppo
Soggiorno di 1 notte - settembre 2014
the food was normal but the cleanliness and excellent service made me to extend one more night in this hotel.
My stay was perfect, the staffs were very warmed and friendly to their customers. They allowed me to check in early. They gave me the same rate for another night with the cost of 12 usd. Our room was very clean.
Recensione del: 04 settembre 2014

Claire L. - Australia
Viaggiatori singoli
Soggiorno di 3 notti - agosto 2014
Comfortable and clean
service cleanliness and location
It was all I needed
Recensione del: 03 settembre 2014

Kim T. - Vietnam
Viaggiatori d'affari
Soggiorno di 3 notti - marzo 2014
Hanoi Serenity Hotel 2
Recensione del: 25 agosto 2014

Kirsten M. - Germania
In famiglia (con figli grandi)
Soggiorno di 1 notte - agosto 2014
Okay but not fabulous
Friendly staff, good restaurant request, lift
It was okay, especially for the price, but the rooms have no outside windows
Recensione del: 15 agosto 2014

Thi N. - Vietnam
Viaggiatori d'affari
Soggiorno di 1 notte - luglio 2014
Centrally location. Good price
Centrally location. Good price.
Recensione del: 22 luglio 2014

Grace B. - Regno Unito
Viaggiatori d'affari
Soggiorno di 3 notti - aprile 2014
Excellent as always
size of room, location, staff
Recensione del: 14 luglio 2014

Graeme T. - Regno Unito
In coppia
Soggiorno di 3 notti - maggio 2014
Excellent base for Hanoi
Location, wonderful staff, spacious rooms
Stayed at this hotel in 2011 & returned in 2014 - this says it all. Great location for visiting Hanoi. staff were great, good breakfast & would highly recommend for any traveller.
Recensione del: 27 giugno 2014

HONG Y. - Malesia
In famiglia (con figli piccoli)
Soggiorno di 4 notti - marzo 2014
value for money but the hotel need refurbish
price, friendly staff with good english
Pleasant expect some is not well maintain, It would be great if it is well maintain and refurbish.
Recensione del: 06 giugno 2014