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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Centro, Surabaja, Indonesia (vedi sulla mappa)

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Posizione: Surabaya Centro Numero di camere: 348
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recensioni clienti agoda

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Eccellente

8,5

da 702 recensioni

Qualità-prezzo
8,1
Posizione
9,1
Qualità dello staff
8,5
Condizione dell'hotel/pulizia
8,5
Comfort della stanza
8,6
Cibo/pasti
8,1
Tutte le recensioni (702)
Ordina per:
Chee Y. Viaggiatori d'affari Singapore, 27 settembre 2014
Convenient location

location, comfort and clean
7,7
Certainly enjoyed it
Wong F. Viaggiatori singoli Canada, 21 settembre 2014
A real Sheraton?

Location
5,3
A very dated property. Towels are grey. Clubhouse facility looks extremely tired and dirty. Carpet in my room was not vacuumed. Shower gel/shampoo were in poor quality. No concierge to assist with luggage when checking in.
Teh W. Viaggiatori singoli Malaysia, 21 settembre 2014
Excellent

Big room and tidy. Good location and friendly staff
10
Good to stay, the staff upgrade my room from delux to premier. Big and clean swimming pool, nice garden and good view from room. Beside is a big shopping centre, easy to find food and a lot of branded.
Lim K. Viaggiatori d'affari Singapore, 15 settembre 2014
Not so grand hotel though can still improve

Bedding, Aircon & Spacious
6,7
Tidak apa apa. I would prefer a WC Spray for the toilet bowl. The tap is difficult to use and it should change to the mixer tap especially for the bathroom. However, I must said your service staff & cleaners are good. Hope you can improve in this area so that I may come again.
Kwee Y. Famiglie con figli grandi Indonesia, 11 settembre 2014
Strategic location at the heart of Surabaya

Location, Staff Performance, Value for money
9,3
It was pleasant as always. Nothing you can really complaining about, the staff were all friendly and helpful, food was excellent, and location is definitely unbeatable.
Imral S. Viaggiatori d'affari Singapore, 8 settembre 2014
Amazing Hotel

Service, Warmth and Food
10
Simply great, the warmth of the staff is outstanding
Chariya R. Viaggiatori d'affari Thailand, 6 settembre 2014
Great location

Friendly staff , next to shopping center and nice breakfast
10
I always at Sheraton every time I come to Surabaya. It is the best hotel and located next to shopping center. The staffs were excellent and very helpful
Azmi A. Coppie Brunei Darussalam, 2 settembre 2014
Great hotel

location, food, atmosphere
6
great stay
Azmi A. Coppie Brunei Darussalam, 1 settembre 2014
Great location

location, restaurants, site seeing
6
lovely stay
Lilian W. Famiglie con figli grandi Indonesia, 31 agosto 2014
Great Location but service a bit slow

Location, Afternoon Cocktail and comfortable bed
7,3
Overall, it was good to stay in there. They have to improve their service as it was a bit slow when we asked for towel.

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