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Sofitel London Heathrow Hotel

Terminal 5, Heathrow e Vicinanze, Londra, Regno Unito TW6 2GD (vedi sulla mappa)

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Sofitel London Heathrow Hotel Londra - Centro benessere Sofitel London Heathrow Hotel Londra - Sala conferenze Sofitel London Heathrow Hotel Londra - Sport e attività Sofitel London Heathrow Hotel Londra - Sala conferenze Sofitel London Heathrow Hotel Londra - Sala conferenze Sofitel London Heathrow Hotel Londra - Interno dell’Hotel Sofitel London Heathrow Hotel Londra - Interno dell’Hotel Sofitel London Heathrow Hotel Londra - Sala conferenze Sofitel London Heathrow Hotel Londra - Sala da ballo Sofitel London Heathrow Hotel Londra - Camera Sofitel London Heathrow Hotel Londra - Interno dell’Hotel Sofitel London Heathrow Hotel Londra - Interno dell’Hotel
Posizione: Heathrow e Vicinanze Numero di camere: 605
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recensioni clienti agoda

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Eccellente

8,7

da 272 recensioni

Qualità-prezzo
7,8
Posizione
9,4
Qualità dello staff
8,9
Condizione dell'hotel/pulizia
9,3
Comfort della stanza
8,9
Cibo/pasti
7,8
Tutte le recensioni (272)
Ordina per:
Mei N. Famiglie con figli grandi Singapore, 5 gennaio 2015
Highly recommended

Staff efficiency, helpfulness & cheerfulness. Cleanliness, comfort.
9
A very pleasant stay
Sagar T. Coppie United Kingdom, 1 gennaio 2015
Great Sofitel

Think about everything, cleanliness, service
10
Tracey W. Coppie United Kingdom, 27 dicembre 2014
Fantastic as usual

Location, location, location
8,7
Great stay as usual
Yvonne L. Coppie Singapore, 25 dicembre 2014
very convenient to T5

location, comfort, very polite staff
8,7
William W. Coppie United Kingdom, 23 dicembre 2014
Disappointing service

The room and the reception and concierge staff
6,7
The hotel facilities were closed in part. We were there on 22.12.14 and the main restaurant was closed until 31.12.14. Similarly the champagne bar was closed. We had drinks at the bar, where 12.5% was added for service- without reference to myself. It was entered automatically in the credit card machine. We decided to have some food and ordered it later at the bar. After a very lengthy delay my wife went to the bar and reminded them. A further long delay ensued. I then went to the restaurant where they were providing food for the bar. The bar manager became involved and the food eventually arrived- approximately 45 minutes after ordering. Although the bar manager did his best to make amends, it would have been far better to get the food within a reasonable time. I would say our whole stay was spoiled by this incident.
Alexia L. Coppie United States of America, 14 dicembre 2014
Quick stop

The location, service, amenities
9,7
Great. Restful
Shen T. Viaggiatori d'affari Malaysia, 14 dicembre 2014
Excellent Airport Hotel

Location, Breakfast, convenience
7
Overall, an excellent condition marred only by 1. the receptionist seems hurried when checking me in - I had just arrived from a long flight 2. Swimming pool is not free. Otherwise, the location is ideal for business travelers looking to travelling to the viccinity of London but not the city itself. Free and convenient transport from Terminal 5 to other terminals is an added bonus. The walking distance from hotel to the main terminal is however rather far.
Martin C. Viaggiatori d'affari United Kingdom, 1 dicembre 2014
Great location, Good facilities but poor service.

Location, facility design , good food
6,7
Yes a major complaint...being woken up to pay separately for a dinner....as Hotel system required separate and immediate settlement I thought good hotels were consumer centric not behoved to operations driven, systems ......do Sofitel believe I cannot be trusted to pay for a £20 meal in the morning ...I stay with Accor a Group hotels x 100 per year...management should use their systems with more empathy A response was requested...nothing yet received
Carlos M. Famiglie con figli piccoli United States of America, 30 novembre 2014
Great location, overpriced

Location, location, location
7
The hotel is located inside Heathrow, within walking distance from terminal 5 (via a convinient covered sky bridge). The room however was small, clean and simple, not at all luxurious. I found it overpriced at USD$300. The clerk tried hard to up sell a larger room with breakfast included for an extra fortune when we checked in.
Jarett J. Viaggiatori d'affari United States of America, 21 novembre 2014
Terminal 5 Hotel

Location to terminal five, nice property
8,7
Very nice rooms and very comfortable. Easy walk from terminal 5 without the hassle of taxi or train. a bit pricey

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