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The Exchange Regency Residence Hotel

Exchange Road corner Meralco Avenue, Ortigas-Pasig, Manila, Filippine 1605 (Visualizza mappa)

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Posizione dell'Hotel: Ortigas-Pasig Numero di camere: 216
Wi-fi gratuito

recensioni clienti agoda

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Ottimo

7,6

da 477 recensioni

Qualità-prezzo
7,7
Posizione
8,0
Qualità dello staff
7,9
Condizione dell'hotel/pulizia
8,0
Comfort della stanza
7,8
Cibo/pasti
6,2
Tutte le recensioni (477)
Danilo Y. Viaggiatori d'affari Philippines, 16 aprile 2014
Good location near to a big shopping mall

Convenience, Comfort, Quiet
8
The hotel is located in a business area but walking distance to some big shopping malls where you can find lots of restaurants and coffee shops.
Danilo Y. Viaggiatori d'affari Philippines, 16 aprile 2014
5 stars at very affordable price

Comfort, Convenience, Pleasure
8
The hotel is located in a busy area but easy to get taxi if you want to go to other places. Walking distance to several big malls where you can find local and international restaurants.
Kenz J. Famiglie con figli piccoli Philippines, 6 aprile 2014
Clean, new and comfortable

Clean, new and comfortable
7,7
Very comfortable stay. Clean and spacious rooms. Nice pool too.
Yvonne T. Gruppi Malaysia, 1 aprile 2014
Clean Neat Relax

Clean Friendly Satff Close to Airport
7,7
Its was centrally located in the city Pasig Ortigas. Close to shopping mall Shangrila Mall and Mega Mall. hotel ambience was good and suitable for family to stay =D
Timothy L. Viaggiatori singoli Singapore, 1 aprile 2014
No frills stay

Fast internet, easy to catch taxi, 24hr convenient store besides
7,7
ok
Francie P. Coppie Philippines, 29 marzo 2014
good

centallay located to major shopping centers
7,7
pleasant
Anna P. Viaggiatori d'affari Philippines, 29 marzo 2014
Ok hotel

Nice design
6,3
Getting better, staff was accommodating. Again, goo that there was a family mart and coffee shop at the GF. Ample parking but a little hassle to get out after check out.
Nancy C. Famiglie con figli piccoli Philippines, 28 marzo 2014
satisfied

accessibility to transpo & shopping malls
7,7
Had a wonderful time staying in this hotel becoz of the nice room, high speed internet and accessibility to shopping malls & & business district though d twin deluxe room is too small
Geoff B. Coppie Australia, 27 marzo 2014
Good Stanard Hotel

Location, staff, swimming pool
6
Divine L. Viaggiatori d'affari Philippines, 27 marzo 2014
Good hotel still but needs some work

tastefully decorated room, fitness center, housekeeping staff
7,7
First: room and bathroom size/layout are inconsistent for same room type. Last year’s room was smaller and the toilet tiny, so I assumed that all deluxe twin rooms are similarly small. I discovered during this stay that some rooms are bigger BUT have poor view (due to construction next door), or bigger BUT have poorly laid out toilet. The room this year was bigger, but layout of shower area was a waste of space—shower area was tiny yet there was much empty space between shower and sink. Two inches of space would have made a difference. TIP: Ask for room with city view and bathroom with wider shower. All rooms are tastefully decorated (contemporary style) and conducive to mental work then restful sleep after. Second: Shampoo/conditioner were good quality (not like usual hotel stuff that leaves hair dry), dental kits not automatically given (I had to make a request), and most important, towels were greyish and ratty looking. Even when I asked for a change of towels, they gave me similarly greyish and ratty looking towels. Third: Front desk was the worst, especially compared to last year's stay. Check-in and out were fast, but some front desk personnel displayed poor customer service. When an issue arose with the free parking that I availed of, rather than apologizing to my sister (who had stayed with me), front desk tried to explain away the gaffe and argued with my sister (as if to prove they were not wrong), causing my sister to elevate the matter to the Manager who promptly apologized. Front desk staff needs training in taking responsibility for customer complaints. Fourth: housekeeping staff was courteous, worked well. Front desk staff could learn a lot from the room attendants. Fifth: fitness center is great, small but good range of equipment. Lastly: Breakfast still buffet but this time around, I only liked 1 viand and fruit selection was smaller. Bottomline: book a stay if you like no-frills service but don't like to stay in a stark, sterile room.

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