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Matsuoka T.
カップル
Japan,
2011年11月19日
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フレンドリーなスタッフ、清潔なお部屋、プールもジャグジーも最高！
9.7
私達が到着したのはレセプションがクローズした後でしたが、インターホンを押すと時間外にもかかわらず、オーナーのご主人が出てきて案内してくれました。cityからも徒歩で行ける距離で、ツアーバスを停めれるバスゾーンもあるので、ツアーの参加も安心です。綺麗なプール、そしてジャグジー！最高でした。お部屋のバスタブにもジェットバスがついており、とても快適です。
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Joel R.
ビジネス
Australia,
2014年11月14日
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Could not wait to check out
4
It was very dirty, tiles had not been mopped. Needed to wear socks whilst in room, white socks that went black underneath.
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Sarah P.
小さなお子様連れの家族旅行
Australia,
2014年9月14日
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1 bed apartment
The service was really good, located near port of Airlie, comfortable
7.7
Overall the stay was great, thought it was a bit too expensive for what it was though. We enjoyed our stay.
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Brent H.
カップル
New Zealand,
2014年8月31日
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1st Room Terrible, Upgrade Acceptable
It had room availability, close to Airlie Beach
5.3
Staff were great upon check-in. The first room we checked into was tiny and dirty. It had a lounge with cloth material which was filthy, hand marks on walls and dirty glassware. We felt the rate charged for this room was overpriced for the little box that it was. We complained to staff about the cleanliness and they immediately upgraded us to a higher level and a much nicer room. The lounges at least were leather and clean, the room was still overpriced for what it was, but at least it was bigger and cleaner.
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Jessica C.
カップル
Australia,
2014年7月11日
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Horrible, total waste of money.
4.3
Bad, wouldn't recommend. There was mold on our towels. The shower looked like it had never been cleaned, ever. We paid to stay in a queen room with a pull out sofa, but when we went to pull out the sofa it was chained shut. Once we finally got a key to open it (the following day), the mattress was about 3cm think, with no extra sheets, blankets or pillows to use. I was scared to even sleep in the room it was so dirty. The apartment itself looked nothing like it did in the photos we saw online. It was out dated, dirty and utterly discussing. I wouldn't even walk on the floor bare foot and I slept on a extra towel I brought with me, because the bedding gave me a rash. It was an utter waste of money. I have slept in hostels that were cleaner. Do not stay here. It is horrible.
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Sharlene M.
カップル
New Zealand,
2014年4月5日
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It was very relaxing & convenient for walking ever
8.7
It was good, but my ONLY down fall about the bathroom was the water when h acing a shower excess went on the floor? A hazard when getting in & around the bathroom....
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Carol O.
カップル
United Kingdom,
2014年2月23日
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Average....you get what you pay for!
5.3
Description of room types was not conducive to that of the hotel. So disappointed on arrival. However, for what we paid it was ok.
Pool could have been cleaner, and spa should have been cleaner!
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Yufan W.
カップル
China,
2014年2月5日
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Very nice experience of my life
Convenience, comfortable, warm
10
This is the hotel which I was eager to comment. Before I arrive the Great Barrier Reef, I read some Agoda and Trip Adviser comments regards to this resort. The good thing of this hotel is: If you are a smart guy, you can have everything and very good experience at here, they provide every thing of family life. They do provide king-sized bed, with 2 single mattress, but it is ok for us. I requested an additional blanket by writing on a paper at the reception, it was on my bed when we back to hotel at evening. The bad thing of this hotel: it is not a 5 star super hotel, guest have to do-it-yourself include wash clothes, dry them(private free wash and dry machine including a lot of electronics), discuss and communicate with hotel staff. When their manager came to our room to fix telephone, I can saw his sweat on head, which I never seen on Sydney 4 stars hotel. I was touched and thank to them, my wife and myself had a very nice holiday at here. We love the Great Barrier Reef and Airlie beach.
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Nathan C.
1人旅
Australia,
2014年1月6日
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Just a great place to forget about the world
10
I just locked myself in my room for the night and soaked up the view the relaxation of it all to just get away for a few days was exactly what I needed
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Siu L.
ビジネス
Hong Kong,
2013年8月4日
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good view, good spa and balcony
8.3
like the view and spa very much. enjoy the balcony with bay view, good place for meals and work
room / bed is clean and comfortable
but a little far from restaurants and city centre
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