A truly wonderful surprise
Huge Villa, Amazing Staff, Beautiful Resort
To begin, we only booked at this hotel because of it's the only hotel with a 2+ bedroom villa, in close proximity to the Ciputra Water Park. We arrived to find that the villa is actually a complete 4 bedroom, 2 storey house, with a full kitchen, laundry, 2 bathrooms (plus multiple toilets), huge living room, etc. The villa was very well presented, and a pleasure to stay in.
The grounds of the resort are truly spectacular, with a mix of private residences and hotel villas, and an awesome view of the golf course. There are multiple swimming pools, with great recreational facilities for both adults and children, including the beautifully presented golf course.
The food from the restaurant was the best we have found so far in the multiple hotels we have stayed at throughout our holidays in Indonesia. We ordered a number of plates from the entrée menu in the evening for room service, and everything was delicious. In the morning, we had breakfast in the restaurant overlooking the golf course. The food was truly exceptional, with a great variety of Indonesian and Western dishes, cakes and pastries, fruits, etc. We stayed in the restaurant for 2 hours, slowly selecting as much and as often as we wanted from the buffet, without feeling rushed or pressured to leave at all. The food was constantly refreshed and replaced as it ran low, giving us multiple opportunities to enjoy our favourites.
For us, the most memorable and special moment at this hotel had nothing to do with the villa, or the facilities. It was the staff. When we returned to our villa after breakfast, we were greeted personally by the hotel manager (it just happened to be my birthday, although that was not the reason we were there), who gave us a huge, beautiful birthday cake. This was totally unexpected, but truly appreciated (they must have noticed from my ID at check-in that the next morning was my birthday). We were then invited to take a tour of the property by golf cart.
A Truly Amazing Experience.