arrow-up-icon ロイヤリティプログラムを選択して獲得ポイントをチェック

クンピンスキホテル ウーシ (Kempinski Hotel Wuxi)

18, Yonghe Road, 南長(ナンチャン), 無錫(ウーシー), 中国

非常に満足 8.2



  • 施設の状態/清潔さ 8.9
  • 施設・設備 6.0
  • ロケーション 7.6
  • お部屋の快適さ 8.6
  • スタッフの対応 8.2
  • サービスに対する料金 8.3
  • お食事 8.0

Shuiqing W.
Good location. Good service.
Service was attentive and efficient. Good location, close to major sightseeing and shopping area.

Edward Y.
disappointing stay
the size of room for cost. the design of bathroom
this is supposed to be a kempinski 5 star hotel, it is not. it is 3 star at best (world reference). the food was very poor for a 5 star hotel, the breakfast was terrible. a huge selection of tasteless food. a couple came down in their bathrobes and were not challenged about their dress. the breakfast in the executive lounge was even worse, so went to the main restaurant. the wine in the evening was the same bottle for 3 nights. i explained that the bottle needs to be changed daily, that the wine goes stale within a few hours. the hotel suffers typically for china for catering to chinese tastes, not international tastes. international hotel brands should keep their international image. most of the reception staff could not understand english well, room service could not understand at all. all front of house staff need a full english course. the hotel needs to upgrade itself to international kempinski standards. kempinski is supposed to be luxury, relaxation. kempinski, remove your name from this hotel it is taking your name downhill. call it another brand in china. or improve it quickly.

Value for money hotel
luxurious, sophisticated and comfortable
Felt great staying in the hotel with full facilities and especially the high speed internet that allows working in the room efficiently. The cafe lounge was cosy and the hotel staff is warm and friendly.

Wei F.
Clean and modern
big bathroom, comfortable bed, clean room
The room was clean and and the design was modern. I especially liked the bathroom. The bathtub was deep.

Nice hotel
Room design, location, food

Xiaofang S.
very satisfactory, good value for the price
comfortable bed, pleasant room, large swimming pool,
The internet connection was VERY poor. Breakfast area was not well organized. In general, staff training seems needed.

Stian R.
Very nice hotel
This was my first time in this particular hotel during one of my numerous business trips around China. I have stayed in a lot of hotels in China, but this one is by far the best. The entrance/lobby area gave a very good impression as soon as I arrived. Check-in/out was smotth and hassle-free. The Premium room I had booked was fantastic. Working AC, great view, great bed, bathroom with separate bath, shower and toilet and everything looked and smelled clean! Breakfast could have been better, but China is China. Overall this was my best hotel experience in China.

Robert C.
Fantastic hotel
the service from the time we arrived until we left was excellent. we found the staff to be very freindly and helpful . the hotel lobby is beautiful. there are several resturants in the hotel and all of them were very nice. the rooms are comfortable with ample space. the wifi reception was very good and fast. i would highly recomend this hotel.

Hui H.
Good service
Good service
Modern designed hotel with lovely staff. The breakfast choice is good. Many variety of the breakfast. The room is spacious with a nice bathroom.

Leslie T.
Polished Hotel
Elegant, Clean, Comfortable
This is my second stay in Kempinski. Rooms are luxurious and really worth every yuan. Enjoyed my stay here during my business trip. Amazing view from the top floor, and I really enjoyed the relaxation after a busy business day. I would definitely come back again on my next trip to Wuxi.