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非常に満足 8.2
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非常に満足



くちコミ2794件
  • 施設の状態/清潔さ 8.6
  • 施設・設備 7.4
  • ロケーション 8.6
  • お部屋の快適さ 8.4
  • スタッフの対応 8.2
  • サービスに対する料金 8.0
  • お食事 7.4
並び替え

Arif B.・マレーシア
小さなお子様連れの家族旅行
2015年5月 | 2泊滞在
Good hotel but very lousy service
Room cleanliness, Location, Food
We arrived at about noon and was told that our room was to be ready by 2. We didn't get our room till about 4 pm (after argueing with the fromt desk). We got locked out the following day, though we had paid thru Agoda for 2 nights. Service was very lousy everywhere at the hotel, we waited for more than 1 hour to get a towel at the pool.
投稿日 2015年5月7日

aHMAD K.・シンガポール
1人旅
2015年5月 | 1泊滞在
Good view from the hotel
large glass window many choices in breakfast
comfortably stay , but no shuttle to the airport
投稿日 2015年5月5日

Tan S.・マレーシア
ビジネス
2014年6月 | 2泊滞在
Good location
comfort, clean and location
I like the hotel location and the room is very spacious.
投稿日 2015年5月5日

Chung L.・マレーシア
ビジネス
2015年5月 | 3泊滞在
Not recommended hotel for Kuching
Location, spacious and friendly staff
The hotel is nicely located in Kuching and the commendable about this hotel is the Deluxe King room is quite spacious and the staffs are quite helpful sometime. Yet, the hotel isn't providing a 5 star hotel services. As I experienced the following during my stay:- 1) upon check-in no bell boy offer to help me carry the luggage to my room 2) no slippers 3) no toothbrush 4) hot water isn't hot, just lukewarm 5) very limited TV channel selection 6) internet connection super slow (my phone data connection is much faster) 7) no 24hrs café, section closed around 11pm 8) failed to give morning call 9) poor card reading as guest using card to access both lift and room With the above issues, I would only rate it as a 3.5 stars hotel. I will think twice to recommend this hotel to anyone.
投稿日 2015年5月5日

Zaidayu Z.・マレーシア
カップル
2015年5月 | 1泊滞在
Comfortable & cozy
The toilet was luxurious, the service was friendly, the food was nice
It was really nice.. Everything was perfect..
投稿日 2015年5月5日

Lo L.・マレーシア
1人旅
2015年5月 | 2泊滞在
Check In Time
Just location
The check-in time is not accordingly to the Hotel policy! I arrived at around 4 pm and waited for 2 hours for a room!
投稿日 2015年5月5日

DAYE K.・韓国
グループ
2015年4月 | 3泊滞在
It was great time except communication.
clean, kind and nice
It was really great time for resting, but except communication. when i order something, they never handled at first time. we had to wait twice or more. Even I would spend my vacation very well. Every staff were so kind and nice. The restaurant menu was the best.
投稿日 2015年4月30日

Peerati J.・タイ
1人旅
2015年4月 | 4泊滞在
Nice hotel. Lovely staff. Easy to go around town.
Facilities, location and staff.
投稿日 2015年4月29日

Abdul Y.・マレーシア
ビジネス
2015年4月 | 2泊滞在
lousy service
The phone in the room cannot be used, phone in the bathroom is completely damage, don't tell me the management didn't know all this as many other bad comments about this hotel are referring to the same problems. Totally not 5 stars. What a joke!!!
投稿日 2015年4月28日

JINHEE B.・韓国
ビジネス
2015年4月 | 2泊滞在
Great hotel ever in malaysia
Room is big and clean, staffs are nice, lobby is huge
It was nice to stay here. Only one thing I didnt satisfied is room wifi is slow and frequently stop. Other things very good.
投稿日 2015年4月27日