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シークレット クリフ リゾート & レストラン (Secret Cliff Resort & Restaurant)

707 Patak Road, カロン, プーケット, タイ 83100

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くちコミ2263件
  • ホテルの状態/清潔さ 8.1
  • 施設・設備 7.0
  • ロケーション 7.5
  • お部屋の快適さ 7.9
  • スタッフの対応 7.9
  • サービスに対する料金 7.9
  • お食事 7.5

5.3 Yemima S.
Indonesia
2014年5月17日
Just average ...
Great view of dining area, friendly front desk staffs and fast attentive staffs
When we checked in, our room was already given to someone else. And unless we were proactively asking the front desk staff, we would all have stayed in a smaller room on the other side of the road (which was a road view, not an ocean view). On the second night, we're moving (from the Secret Cliff Villas) to the correct room (at the Secret Cliff Resort) accross the road. At breakfast, we weren't allowed to place the drinking water to our 300 ml drinking bottle, which was so sad as the hotel was not really in a city where there are shops nearby and we were to leave on a full guided tour straight away. The same instruction was also given to some Chinese tourists on the next table. The garden needs some trimmings and more lightings. It was so scarry getting back to our room in the evening, as we needed to walk down the steepy stairs to get to our place.

7 SHOU C.
China
2014年5月18日
quiet and comfort
quiet, good garden, cheap
the swimming pool is very small, the design of garden is really good. better rent a motobike but be careful to the road situation

9 Panisara K.
Thailand
2014年5月15日
Romantic good view
Good View ,Beautiful swimming pool, Sleep well
We have a nice longweekend and we will comeback again

9.3 Rarina M.
Thailand
2014年5月4日
Good and nice location price is ok
1.location 2.service 3.safety

7.3 Pitchaya C.
Thailand
2014年5月4日
Natural, Peaceful, Simply beautiful and relaxing
Peaceful, Private, Beautiful
The resort is located on the cliff with such a beautiful scenery. It is clean and each room is quite private. So it is suitable for whom looking for relaxing especially for family or couple.

8.3 somporn J.
Thailand
2014年5月12日
Nice place and good staffs
Pool , view and service
A room is good sea view. It's suitable for who love boxing.

5.3 Frankie H.
Singapore
2014年5月2日
Fairly satisfied
Good breakfast, splendid environment, and sea view
Fairly good breakfast. Reasonable room. I am satisfied.

6 Sheryl K.
Singapore
2014年6月1日
Most likely will not return or recommend to others
quiet, nice view, food was not too bad..
I stayed there for 5 days 4 nights and everything was okay until my birthday. My room has no water at about 7pm and despite calling the reception and waited patiently n the room for 2 hours, there's still no sign of water. They said they are fixing. Decided to go to the reception and speak to the manager and guess what. They made me wait for another 50 minutes because she refused to come out and face us. This guy at the counter said he has already told her and said she is on the phone. We sat in front of them, asking for her to come out and nobody came out. She actually sneaked out and when we finally saw her came back and spoke to her, her explanation was she thinks it is better that she go and fix the problem then speaking to us? So why did the staff there told us to wait? The whole saga wasted 3 hrs on my birthday and NO compensation was given to me in any form. NONE. Very poor customer service. That aside, morning breakfast was not too bad. Location is not convenient as every time you go out, you have to take a taxi at 300-400 baht. They have free shuttle service, every morning at 10am goes to Karon beach. 11am goes to Patong. But the shuttle bus is a mini van, cannot accommodate a lot of people. The trees in front of the infinity pool has grown so tall that it has covered 3/4 of the view. It is a waste. Room and balcony was spacious and nice, I opted for a sea view but, can only view it from one corner. I will not return to this place.

5.3 king K.
Malaysia
2014年4月27日
not very plesent due to rude front office staff,
breadfast
should have been good except spoil by poor sevices from front staffs.they do have a poor male manager or supervisor.

10 grace V.
Philippines
2014年4月23日
excellent
staff, room, affordable
the staff are friendly. they assist us whenever we need them. we were surprised at how nice the room we had because the amount was very cheap. we got more than we paid for. i highly recommend this hotel.