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About Jacana Apartments


Jacana Apartments is a popular choice for travelers. The hotel lies 13 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Jacana Apartments offers many facilities to enrich your stay in Townsville. While lodging at this wonderful property, guests can enjoy meeting facilities, BBQ facilities, a car park, laundry service, and luggage storage. All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's recreational facilities, which include a children's playground, garden, and golf course within 3 km, are designed for escape and relaxation. Guests can enjoy complimentary Wi-Fi throughout the property and CBAR Café, which offers chargeback to rooms. Discover an engaging blend of professional service and a wide array of features at Jacana Apartments.
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Hotel Facilities

  • BBQ facilities
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • smoking area
  • taxi service
  • tours

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • golf course (within 3 km)
  • outdoor pool
  • pool (kids)


  • free Wi-Fi in all rooms


  • car park
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 13 km
Distance to Airport: 12 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Rooms : 69
Parking Fee (per day): 0 AUD
Reception Open Until: 08:00pm after hours avail
Time to Airport (Minutes): 18
Year Hotel Built: 2013
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Recent customer comments

Filter by traveler type
All reviews (17)

Business travelers (5)

Couples (3)

Solo travelers (5)

Families with young children (2)

Families with older children (1)

Groups (1)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

10 Peter B.
February 26, 2016
Beautiful modern and very relaxing.
Will always stay again at these apartments next time we visit Townsville. It's the best.

7.7 Peter K.
New Zealand
January 03, 2016
Short stay ok
location, room size, security
Pleasant three night stay. Location is good on the rivers edge and across the road from a shopping centre. Not a four star hotel but nice, clean, secure accommodation. Would stay again.

7.3 i S.
November 11, 2015
Comfortable and clean
room was neat tidy and functional. room was ready waiting for us with the aircon working.nice surrounds with the river at your door
stayed for two days only on a quick trip to Townsville to see family. I was impressed with the ease of booking and the price. the room was very comfortable and the location great for couples or family

8 lauren T.
September 30, 2015
business stay
clean price location
stayed for business trip clean hotel, well priced

8 lauren T.
September 30, 2015
business stay
clean location price
stayed for business trip clean hotel, well priced

9 Paul S.
August 22, 2015
Best Appartment Accommodation
My wife and I had a relaxed stay. The Appartment had a well equipped kitchen for preparing your owm meals. Full size fridge provided. The balcony was spacious over looking pleasant views of the Ross River. Self contained washing machine and dryer were a bonus. The single bedroom has a queen size bed.and inbuilt wardrobes. The bedroom window blinds were a let down allowing street lighting to filter into the room which made it difficult to get to sleep. Each Appartment has designated undercover parking within a security gated compoumd.

August 15, 2015
If u want to go to a Cowboys game this is the best hotel to stay at
Great location, on the river, plenty of space , great rooms and very tidy

9.7 Brett H.
June 29, 2015
location. comfortable. shopping and close to were we had to go
Great place to stay everything close by and quite very enjoyable and would definitely stay there again

10 Brett J.
February 13, 2015
Would stay again
Location Clean View
I enjoyed my visit and I liked the room I had except with the door open to the balcony it could get a little noisy. The noise didn't bother me but it might bother some people so keep that in mind. Otherwise enjoyable stay with friendly staff and I would stay again.

8.7 MAT W.
February 04, 2015
great location - very comfortable
shop / restaurants near by - room was clean and very comfortable - lovely view
Our company sent our tradies up to Townsville to do work and they said it is the best place yet they have stayed in - close to get dinner and very comfortable