Excellent 8.9
Based on 46 reviews

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About Jack & Newell Luxury Apartments


Each room at this 4.5-star property captures magnificent water views from the large balconies. Ideally located in the central business district and just a short stroll to the marina, casino, shops, and dining establishments, guests are comfortably located to all that the city has to offer. Providing complete luxury with full kitchens and laundry, these apartments are spacious and make a perfect base for either a short or extended stay. For leisure, guests can take full advantage of the hotel’s pool and gym. A stay at Jack & Newell Luxury Apartments is the best way to ensure a wonderful escape in Cairns.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Bicycle rental

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Tours
  • Garden

Dining, drinking, and snacking

  • BBQ facilities

Access, services, and conveniences

  • Wheelchair accessible
  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Smoking area

For the kids

  • Family room

Languages spoken

  • English
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-16 year(s) Must use an extra bed
  • Guests over 16 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 33 AUD
Check-In From: 02:00PM
Check-Out Until: 10:00 AM
Distance from City Center: 0km
Distance to Airport: 7 km
Internet Usage Fee: 0 AUD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 14
Number of Rooms : 9
Parking Fee (per day): 0 AUD
Reception Open Until: 08:00PM
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 2003
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.5
  • Location 9.3
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for Money 8.7
  • Food/Dining 7.2
Sort by

Itsuka N. from Japan
Families with young children
Stayed 7 nights in August 2016
great apartments!
Nice price, good location, frendry&helpful staffs. We stay here so comfortable.
Reviewed August 28, 2016

Tsui M. from Australia
Stayed 2 nights in May 2016
Good value
Clean room, great service
Reviewed May 19, 2016

Debbie F. from Australia
Business travelers
Stayed 3 nights in January 2016
For Work
A lovely place to stay our staff enjoyed it.
Reviewed January 25, 2016

Anny X. from Australia
Families with young children
Stayed 3 nights in January 2015
Best apartment ever~
luxury rooms, good location, great view of the harbour.
this is the best experience i ever have, huge space, nice and clean, great view for everywhere, welcoming staff, better than many five stars hotel!! Highly recommend~~~
Reviewed October 12, 2015

Hengky S. from Indonesia
Business travelers
Stayed 5 nights in August 2015
clean, comfortable stay at Jack Newell
space, closeness to city centre, cleanliness
Reviewed September 13, 2015

TAI L. from China
Families with older children
Stayed 5 nights in August 2015
pleasant stay with few minor problems
First at all, it's locations is great; close to the whar and town center but still quie. Second, the view is fantastic and the last but not least is it keep on communicating to understand your needs.
The most thing I like for the hotel is it's location (close to center but quiet). My family has stayed there for 5 night and my wife has a small problem on the 2nd night after she had found a cockroach in one of the bath room; she was not dared to take shower in that bath room since then. There is also minor recommendation to the hotel. Since it's a holiday apartment we have to dump our own rubbish everyday, it would be good if more plastic bags for rubbish can be provided. I've only found one spare plastic bag during my stay.
Reviewed August 29, 2015

Pavan G. from Australia
Stayed 3 nights in March 2015
The Concierge is a plus
Staff, location and spacious rooms
Traveling with a little child and parents we had a lot of questions all of which were quickly and patiently addressed all our tours booked with a discount to boot. Vegetarian indian restaurant, pizza, taxi - all requests were met instantly. The Rooms are really nice, kitchenette spacious and adequately stocked with cutlery and absolutely close to everything we had the perfect time. I usually don't write reviews but these guys are an exception! Recommend highly!!
Reviewed March 12, 2015

Junqi W. from China
Stayed 3 nights in February 2015
Best in cairns
Very nice and very convenient.
Very nice view and very convenient.
Reviewed February 26, 2015

Caroline L. from Australia
Families with young children
Stayed 3 nights in February 2015
great location
great location, friendly staff, clean
Very satisfied with their services, clean and modern apartment. Washingmachine wasn't working well and wall clock was not working properly so we nearly missed our ferry to great barrier reef. Other than that everything was great
Reviewed February 21, 2015

Thanh L. from Australia
Stayed 2 nights in January 2015
Value for money
Staff service , location and deals for tours were cheaper through the hotel
Highly recommend Friendly staff -ask for David Hotel gives discount on all services / tours From car hire to boat tours etc Hotel is very central located next to the water And casino Main strip of restaurant only around the corner Hotel price was very cheap , but I booked during the off season
Reviewed February 04, 2015


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