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About Jag Escape Franz Alpine Retreat


Conveniently located in Franz Josef Glacier, Jag Escape Franz Alpine Retreat is a great base from which to explore this vibrant city. The excitement of the city center is only 4 Km away. This modern hotel is in the vicinity of popular city attractions such as Westland Tai Poutini National Park.

At Jag Escape Franz Alpine Retreat, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park.

Step into one of 9 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, heating, alarm clock, telephone, television which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Jag Escape Franz Alpine Retreat.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • tours

On-site facilities

  • facilities for disabled guests
  • garden
  • smoking area

Languages Spoken

  • English
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  • Minimum age of guests is: 18 year(s).
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 21.50 NZD
Check-In From: 02:00 PM
Check-In Until: 08:30 PM
Check-Out From: 08:30 AM
Check-Out Until: 10:00 AM
Distance from City Center: 4 Km
Number of Floors: 1
Number of Rooms : 9
Reception Open Until: 08:30 PM
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 8.8
  • Room Comfort/Standard 8.9
  • Service 9.6
  • Value for Money 9.0
  • Food/Dining 5.7

Eng T.
June 15, 2016
Very Nice
Very comfortable stay.

Joseph B.
April 07, 2016
Enjoyable stay
Really well kept self contained chalets. Staff were very lovely and extremely helpful. Very close to the town Franz Josef, fun things to do in town. Fantastic views of the mountains from the chalets.

David M.
New Zealand
February 26, 2016
Excellent in All Ways
We loved our 2 night stay. The management team was fantastic! Nigel in particular helped us immensely. Highly recommend this location.

Deepak K.
January 20, 2016
Franz Josef in dec'15
Good location and scenery, Clean, Heating
Stayed for 2 nights at the hotel. Very good scenic and quiet location. Small but well maintained property. Warm and comfortable.

jenny F.
October 01, 2015
Mel and Nigel really do everything to make a relaxed and informed stay in franz joseph. Best things - comfort of the chalet- attention to detail- even laundry facilities
Absolutely fantastic

Richard C.
United Kingdom
May 03, 2015
Great base for glacier
Clean, comfortable, heating.
Great base for trip to Glacier. Very helpful staff. A bit out of town, but restaurant pick ups great.

Lydia M.
April 03, 2015
Friendly staff
Spacious, full kitchen, great view
We only spent one night. The cabin was much bigger than expected. The bed wasn't very comfortable and there was a strange smell inside. Staff were very friendly and helpful. We didn't eat there, however we had had dinner at a place in town called King Tiger and it was delicious!

Shar G.
March 31, 2015
3 night stay
lovley super friendly & help people

ying K.
March 08, 2015
Nice clean chalet
Clean and they have everything you need, toiletries are very good as well. Mountain views and quiet location
Loved the mountain views surrounding the chalet. Rooms are very clean and well kept. They even have Manuka honey body scrub provided. It's a tad bit far from town but franz is a very small town anyway. As long as you have a car there's no problem.

aleyshia K.
September 02, 2014
Fantastic all round!
Lovely owners! Comfortable bed! Great views!
Everything was great! Owners were so lovely and very helpful! Rooms are in a great spot a few minutes out of town. Owners organised a free stretch hummer limo to pick us up and take us into town. Rooms were excellent, modern, comfortable - very comfortable in fact! Well heated! Plenty of space! Great views of the glaciers!


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