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Very good 7.9
Based on 1697 reviews

Recent customer comments

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Very good



based on 1697 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.7

8.4 Ismail A.
Indonesia
March 09, 2016
Nice hotel & friendly staff
Nice, we'll back at next trip

9 Hendro Y.
Indonesia
March 08, 2016
It's a pleasant hotel to stay in
Location, tidiness, hospitality
Perfect..

7.2 Lee L.
Malaysia
March 08, 2016
Comment
Everything is fine, except internet speed is not fast enough.

6 Dilla D.
Indonesia
March 08, 2016
HOUSEKEEPING DEPARTMENT NEEDS TO IMPROVE
1. Location is quite central 2. Staff are friendly, polite and respectful.
The hotel is certainly not 5 star hotel. I will give my personal rating as 3,5 star. Proper training for the housekeeping department is certainly in high priority. The bathroom needs to be scrub, and the shower glass need to be cleaned properly since it is coated with soap scum. Some hair traces from the morning's hair wash were still there in the evening. Clearly they didn't clean the bathroom thoroughly! I need to call housekeeping to ask for additional tissue roll since they didn't put an extra in the bathroom. And also there was no rubbish bin in the bathroom. Again, I had to make a special request for that. Carpet in the room need to be vacuumed. Some crumbs from the previous day were still there the following day. They hotel only provide a couple of bath towels. I had to call housekeeping and ask for additional hand towels as well as more of big towels. The colour of those towels are no longer white either. They have turned grey, so it's actually time to get rid of those towels. I This is certainly not a 5 star hotel. There is no turn down service, no iron in the room. When we asked the housekeeping to deliver the iron and the ironing board, I was told that it was impossible. The staff at the entire hotel are all nice and polite and always greet you with a smile. They mean well. so attention to the management, please train the housekeeping staff how to clean bathroom in the highest International standard.

7.7 Fahmi G.
Indonesia
March 08, 2016
Nice hotel for stay.
Services

7.2 Yosep P.
Indonesia
March 07, 2016
Nice hotel in the city
Nice hotel: big room & clean

9.2 ARMANDO A.
Philippines
February 29, 2016
Nice location, facilities and great food.
Just the right location to visit two great temples, Prambanan and Borubudor, and it's around 15 minutes from the airport.

8.7 Jerry M.
Indonesia
February 28, 2016
Friendly staff, good breakfast, well manage hotel
choices of breakfast menu, friendly staff, clean and tidy hotel
The hotel was nice located not far from the famous street in the city, 10 minutes from train station and around 30 minutes from the airport. Friendly hotel staff to the security team, the room was nicely arrange and the aircon work perfectly, a bit disturbance from 1 flying mosquito but it's fix when we slammed it with the palm...hahaha. The poll is small but nicely decorated. One thing particular which is excellent the food choices in breakfast menu it was great. Overall our stay was good.

7.2 Dante N.
Indonesia
February 27, 2016
FAIR
FAIR SERVICE

10 muzammil M.
Singapore
February 25, 2016
All-rounder 5-star hotel
In-house menu, scenic view, convenient location at the heart of Jogja City Centre
Excellent overall. I only wish that they could give us towels that are not tearing at the edges, and provide us with more of the three-pin Singapore power sockets (there was only one in the room). Laundry is very affordable. Food from the clubhouse is great, wide variety and excellent taste.