Excellent 8.2
Based on 240 reviews

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About James Cook Grand Chancellor Hotel


Found in the center of Wellington’s business and retail district, James Cook Grand Chancellor Hotel is ideally located for both the business traveler and visiting tourist. As the city is only a couple of kilometers wide, walking can get you just about anywhere. The wine growing valleys of Wairarapa and Marlborough are also easily accessible from the hotel. Wellington is also excellent for mountain biking, sailing, walking, as well as helicopter tours. After an adventurous day spent exploring the city, a trip to the Bodyhaven Spa is a must to rejuvenate for the next day. James Cook Grand Chancellor Hotel is a well-priced hotel in an excellent location in Wellington.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • car hire

Fitness & recreation

  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 31 NZD
Check-In From: 02:00 pm
Check-Out Until: 11:00 am
Distance from City Center: 0 KM
Distance to Airport: 10 km
Internet Usage Fee: 10 NZD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 15
Number of Restaurants: 2
Number of Rooms : 268
Parking Fee (per day): 29 NZD
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1972
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.3

Dylan A.
July 24, 2016
3 night stay for sightseeing
Near perfect location easy access to everything, very friendly and helpful staff, rooms are slightly older but super clean. Will deffently stay again

Kurniawan K.
July 19, 2016
Good hotel in Wellington
The hotel location is very good, in the city center, and you can use the back door access to the shopping area and the lake. good room and clean. the only problem was the price I got for ordering through Agoda was only for the 1st day, although I booked for 2 days. Because they said it is common in Wellington that the room price is always fluctuating.

Denise W.
New Zealand
June 25, 2016
Beware family room noisey
We stayed in a family room that was sandwiched between the lifts on one side and a service area at the back and it was very noisey. Had paid top dollar for the room due to the rugby and had 3 of the worst nights sleep. Staff efficient but not overly friendly - hotel clean and tidy otherwise.

Jeremy K.
May 16, 2016

Laura L.
May 09, 2016
Wi-fi connection was lousy. It was impossible to work at the hotel with the all the time disconnecting internet connection. Staff tried to help, but coudn't do much.

Rodney S.
New Zealand
March 20, 2016
stayed 2 nights
Bit disappointed as one of the bottled waters in mini bar fridge was already opened (seal broken) and bottle had been refilled, probably from tap in the bathroom! Shower had very little water flow. Otherwise, we enjoyed our stay and found the staff to be friendly and helpful.

Michael F.
United Kingdom
March 18, 2016
Central city location
Location, location, location
Very comfortable

Anton P.
New Zealand
February 26, 2016
It was ok accomodation

Diane C.
New Zealand
January 16, 2016
A solid choice
Location, room size,quietness
I stay here often and I'm always happy with the hotel. It's getting a bit shabby and dated, though. But I keep returning - the location is brilliant, the rooms are a good size and it's quiet.

ALan B.
United Kingdom
January 14, 2016
Did not appreciate paying daily rate for parking in the hotel - should be free when you are a guest