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James Cook Grand Chancellor Hotel

147 The Terrace, Wellington Central, Wellington, New Zealand (Show on map)

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James Cook Grand Chancellor Hotel Wellington - Guest Room James Cook Grand Chancellor Hotel Wellington - Guest Room James Cook Grand Chancellor Hotel Wellington - Guest Room
Area: Wellington Central Number of Rooms: 268
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
189 reviews

Value for Money
7.8
Location
9.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (189)
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Janet W. Couples United Kingdom, October 1, 2014
James Cook

Location, cleanliness
6.3
OK. Quick check in as staff told us nothing - not even where to go for b'fast, check out time, etc. 2 of us staying but only 1 breakfast included (did I book incorrectly??). Told on 1st morning that b'fast was $25 and there was no continental option, 2nd morning was charged $31 by same person and 3rd morning was told I could have continental for $26 and full was $31 by a different waitress. When checking out I was told I'd been given $1 off one morning to explain the differences. Not great value for money - supermarket fruit juice, poor quality bread for toast, etc. Good view if you get a window seat (although windows are very dirty). Coffee served at tables but otherwise help yourself. Friendly waiter even if he did think the weather was too good to go to Te Papa. Enjoyed sharing his local knowledge with entire dining room. Had a quick lunch - coffee & sandwich at Sojourn - 20 min wait for coffee - pre-packed sandwich - no plate provided. In fairness I was told it would be quicker to go upstairs. So decided not to eat there during our stay - it's in the lobby so not a great location. At almost approx. $680 for 3 nights it was a little pricey for what we got. Had only been here previously for High Tea which was delicious. Not sure I would go back unless my 1st preference was unavailable which is how we ended up here in the first place.
Kenneth L. Families with young children Australia, September 29, 2014
James Cook Sep 14

Room, Restaraunt and Location
8.7
Good family hotel, clean and helpful staff
Shirley H. Solo travelers New Zealand, September 27, 2014
Wellington Interlude

Location to WOW, Size of Twin Share Room, Close to Shops
9.3
Excellent Stay 2nd time round and would certainly stay here again
Sharon B. Couples New Zealand, September 21, 2014
Good standard hotel

location, clean, staff
8.3
The James Cook is a good standard hotel for Wellington. located on the Terrace with access to Lambton Quay, great for business and shopping. We stayed in a Terrace room on level 4. The room was of average size, very clean, had two double beds (was expecting a queen or king for a couple), plus a very small tv, and all the usual hotel amenities available. These rooms are a bit dated in style, but comfortable, the bathroom has a bath with shower over head. On the negative side, there is noise transference between rooms, it does feels that on the weekend the hotel attracts guests that use the hotel as a base for big night out. One room across from our room had a party, by 2am we had to call thur to reception to request it be stopped as we were unable to sleep. Hotel management were quick to resolve which was appreciated.
Timothy M. Couples New Zealand, September 21, 2014
Very good hotel

Good value, very comfortable room, helpful staff, great location
8
Very good, definitely stay again.
Hugo E. Couples Switzerland, September 18, 2014
Good location

Nice room
8
Rachata V. Business travelers Thailand, July 27, 2014
good location

location, covenience, price
8
Wei Y. Couples New Zealand, July 27, 2014
Great job!

Staff friendliness, view and location
9
We organized this surprised from Sydney my Mom and Dad in Wgtn. It was Mom's birthday surprise weekend away. Staff were very professional and helpful. They looked after my mom and it was a nice relaxing weekend for them. Thank you!
Kai S. Business travelers Malaysia, July 13, 2014
Strategic location, convenient, comfortable

Convenient, comfortable, friendly staff, happening hotspot in walking distance
9.3
A warm welcome by night shift manager and he is really very helpful. Feel warm and welcome by his service. Strategic location for both business or casual traveller. Very comfortable room and easy to access surroundings places.
Taylor G. Couples New Zealand, July 13, 2014
Dissapointing

n/a
6
When we got to the hotel we were told that we had a room with two double beds in it ,that is not what i booked .Iwas charged another $20.00 more for another room.Not very happy!!!

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James Cook Grand Chancellor Hotel WellingtonJames Cook Grand Chancellor Hotel Wellington - Fitness RoomJames Cook Grand Chancellor Hotel Wellington - Guest RoomJames Cook Grand Chancellor Hotel Wellington - Guest RoomJames Cook Grand Chancellor Hotel Wellington - Guest RoomJames Cook Grand Chancellor Hotel Wellington - InteriorJames Cook Grand Chancellor Hotel Wellington - Sojourn Cafe & BarJames Cook Grand Chancellor Hotel Wellington - Guest RoomJames Cook Grand Chancellor Hotel Wellington - Meeting RoomJames Cook Grand Chancellor Hotel Wellington - Guest RoomJames Cook Grand Chancellor Hotel Wellington - Food and BeveragesJames Cook Grand Chancellor Hotel Wellington - BathroomJames Cook Grand Chancellor Hotel Wellington - BathroomJames Cook Grand Chancellor Hotel Wellington - Guest RoomJames Cook Grand Chancellor Hotel Wellington - Meeting RoomJames Cook Grand Chancellor Hotel Wellington - Whitbys Restaurant & BarJames Cook Grand Chancellor Hotel Wellington - RestaurantJames Cook Grand Chancellor Hotel Wellington - Guest RoomJames Cook Grand Chancellor Hotel Wellington - Guest RoomJames Cook Grand Chancellor Hotel Wellington - Guest Room


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