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Excellent 8.2
Based on 238 reviews

Recent customer comments

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based on 238 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Staff Performance 8.3
  • Value for Money 7.8
  • Food/Dining 7.3

William W.
December 31, 2015
Good Wellington Hotel
room size, view, location
We had an upgraded room for 3 nights which was very good. The dining room is very large and with a good view. The buffet was good. The only problem was a large family with very noisy shouting children which disrupted the atmosphere of the dining room. I am sure this is a random event which not the Hotel's fault. The desk staff were helpful and I would stay there again if in Wellington

Mark S.
New Zealand
December 19, 2015
James Cook Hotel
central location, value for money and friendly service
We enjoyed our stay at James Cook Hotel. The rooms were comfortable with all necessary amenities. Value for money with central location and friendly service.

phillip B.
New Zealand
November 23, 2015
value for money
locaition staff value

Stephen C.
United States
November 16, 2015
Under construction
Staff. Location
They were under construction so some thing we're not available. Our stay was good

Marsha A.
New Zealand
November 10, 2015
Quick overnight stay
Good location, value for money and convenient to shops
Was a lovely quick stop over on my way home after an international flight.

Lynne R.
New Zealand
October 07, 2015
Top Location
Great Location, Always clean, Great idea to serve an early meal before the WOW show.
Excellent, the staff were extremely helpful, the location, as always, perfect for what I had planned to do and convenient car parking.

Gaylene M.
New Zealand
October 07, 2015
Good for what I needed
Food, Location,bed
I enjoyed my stay in Wellington, I thought for the money it could have been just abit more Lights didn't go, hair in the bathroom sink,

Patrick S.
New Zealand
September 26, 2015
Business trip
Piano Bar staff room

clare F.
New Zealand
September 17, 2015
location.helpfulness. nice bath
Fine just what we needed. Thought the buffet was very ordinary

Teresa G.
New Zealand
July 26, 2015
Won't go back
The heating in the room, the room service lady we met, and kind of the location
It was quite disappointing unfortunately. The room was more run down than advertised, and there was no caution of the construction that the hotel was under when we stayed there. We were woken in the mornings by construction noises like banging and drilling directly below us. We were only staying for two nights but if we had stayed longer we would have requested another room or gone to another hotel.