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James Cook Grand Chancellor Hotel

147 The Terrace, Wellington Central, Wellington, New Zealand (Show on map)

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Area: Wellington Central Number of Rooms: 268
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
183 reviews

Value for Money
7.8
Location
9.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (183)
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Wei Y. Couples New Zealand, July 27, 2014
Great job!

Staff friendliness, view and location
9
We organized this surprised from Sydney my Mom and Dad in Wgtn. It was Mom's birthday surprise weekend away. Staff were very professional and helpful. They looked after my mom and it was a nice relaxing weekend for them. Thank you!
Rachata V. Business travelers Thailand, July 27, 2014
good location

location, covenience, price
8
Kai S. Business travelers Malaysia, July 13, 2014
Strategic location, convenient, comfortable

Convenient, comfortable, friendly staff, happening hotspot in walking distance
9.3
A warm welcome by night shift manager and he is really very helpful. Feel warm and welcome by his service. Strategic location for both business or casual traveller. Very comfortable room and easy to access surroundings places.
Taylor G. Couples New Zealand, July 13, 2014
Dissapointing

n/a
6
When we got to the hotel we were told that we had a room with two double beds in it ,that is not what i booked .Iwas charged another $20.00 more for another room.Not very happy!!!
Rita N. Business travelers Australia, June 18, 2014
Poor - will never return

none
3.7
Poor. Will never return again. Hair dryer would not work. Staff had no idea where anything was.. again, I will not be returning
Robyn B. Couples New Zealand, May 26, 2014
Well located in the central city

Central position, Access to shopping, car parking available
8
Great place to stay to attend Victoria University. Only gripe is a went to run down the stair's to get to the gym and found myself locked in the stairwell with no way of communicating to anyone I was stuck there. A sign on the doors saying No re-entry would be useful. Otherwise, clean tidy and quiet.
Christina L. Couples New Zealand, May 17, 2014
Convenient and comfortable

Dining, location, staff friendliness
7.3
Steven G. Couples United States of America, May 11, 2014
Great place to stay at the weekend rate

Good location, nice rooms, sale price
9.3
I have stayed here many times, but not in the past year. I had a great experience this time, staying for a weekend and only paying about $120 a night. That is a bargain, because this is a solid 4 star hotel. There are two blocks of rooms that are actually in different buildings: The one that has floors in the 20's is nicer. The staff were particularly pleasant on this stay, including the front desk, concierge, and housekeeping.
Mike M. Solo travelers New Zealand, May 11, 2014
comfortable and relaxed

location /value for money /staff
8.3
No problems at all Showers do need a revamp tended to drag the rest of the room quality down a little but they still worked OK
Mary A. Business travelers New Zealand, May 5, 2014
enjoyed the diverse of culture

history of James Cook, good variety of ethnic goods, professional app;roach by staff
7.3
thoroughly enjoyed it !!

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