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James Cook Grand Chancellor Hotel

147 The Terrace, Wellington Central, Wellington, New Zealand 6011

Recent customer reviews

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Excellent

8.2

based on 236 reviews

220 reviews in English

Value for Money
7.8
Location
9.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (236)
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Jeremy K. Business travelers Australia, May 15, 2016
Great
6.7
Great
Laura L. Business travelers Finland, May 4, 2016
comments
4.7
Wi-fi connection was lousy. It was impossible to work at the hotel with the all the time disconnecting internet connection. Staff tried to help, but coudn't do much.
Rodney S. Solo travelers New Zealand, March 19, 2016
stayed 2 nights
5
Bit disappointed as one of the bottled waters in mini bar fridge was already opened (seal broken) and bottle had been refilled, probably from tap in the bathroom! Shower had very little water flow. Otherwise, we enjoyed our stay and found the staff to be friendly and helpful.
Michael F. Business travelers United Kingdom, March 14, 2016
Central city location

Location, location, location
9
Very comfortable
Anton D. Solo travelers New Zealand, February 25, 2016
Ok
4.7
It was ok accomodation
Diane C. Solo travelers New Zealand, January 11, 2016
A solid choice

Location, room size,quietness
7.7
I stay here often and I'm always happy with the hotel. It's getting a bit shabby and dated, though. But I keep returning - the location is brilliant, the rooms are a good size and it's quiet.
Debbie W. Families with young children United Kingdom, January 8, 2016
Short stay in comfort

Service, comfort and cleanliness
8
Excellent
Gordon L. Couples United Kingdom, December 31, 2015
QUALITY HOTEL

Rooms, staff and location
9.7
Easy access to the city and close to the harbour. Large room and comfortable. We enjoyed our stay. Charges for car parking are the only complaint.
Alan B. Couples United Kingdom, December 27, 2015
James Cook GRAND cHANCELLOR

lOCATION, CLEANLINESS,DINING
8
Did not appreciate paying daily rate for parking in the hotel - should be free when you are a guest
William W. Couples Australia, December 23, 2015
Good Wellington Hotel

room size, view, location
8
We had an upgraded room for 3 nights which was very good. The dining room is very large and with a good view. The buffet was good. The only problem was a large family with very noisy shouting children which disrupted the atmosphere of the dining room. I am sure this is a random event which not the Hotel's fault. The desk staff were helpful and I would stay there again if in Wellington
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