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Recent customer comments

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Very good



based on 1739 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 7.6

mintarja S.
Indonesia
July 24, 2015
best value in the area
price, location, quality
Very pleasant...., would definitely come back

Wira S.
Indonesia
July 21, 2015
Not a good staff but good food
Good location, Good Food, Value Price
I stayed at Java Paragon hotel after few years ago stayed there. I stayed at Deluxe room with breakfast. First checked-in I got room number 1821 which the location on hook..so room not really good and it's look very small. I went down to receptionist to ask another room. At first I was talk to a woman staff, and she said all other room are exactly the same, all on hook location.. then after few minutes a man staff (that handled my check'in) came to me and said there still another Deluxe room NOT on hook. Finally I moved to room number 1817. His name is Mr.Yoga, very good staff. Anyway, this was my bad impression why the woman staff NOT give me the room? Secondly, there seems some of decrease on Java Paragon service. There only one tooth paste and one tooth brush. Lucky the breakfast still good... there were plenty of choice of foods provided at the Cafe. Thank you.

Benny L.
Indonesia
July 21, 2015
Room too small
Good location noce restaurant good yamcha

Michael S.
Indonesia
July 18, 2015
good apartment
clean comfort nice staff
its so good and i will stay here always

techang Y.
Taiwan
July 13, 2015
Good in all
Efficient staff and convient location
Very comfortable

mohammad D.
Malaysia
July 10, 2015
Good location. Comfortable hotel.
Location
The hotel was nice. Located within city center. The spa is nice and reasonably priced.

Robert R.
Indonesia
July 09, 2015
Good Hotel
Food is great, Comfort Room, Location is great
The hotel is nice especially the breakfast. Its near by the Ciputra World Shopping Center, but you need to reach there by cab (walking its not so recommended in Surabaya due the chaos of the road in Indonesia)

john S.
Indonesia
July 08, 2015
Great hotel
Breakfast menu .. Rooms.. Location

David N.
Singapore
July 08, 2015
Enjoyable
Location, Food, entertainment
Real enjoyment

Rudi J.
Indonesia
July 05, 2015
Comfortable
near shops, food quite ok, and easy access
comfortable