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Java Paragon Hotel & Residences

JL. Mayjend Sungkono 101-103, Jawa Timur, Mayjen Sungkono, Surabaya, Indonesia 60225 (Show on map)

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Area: Mayjen Sungkono Number of Rooms: 290
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1275 reviews

Value for Money
7.6
Location
8.0
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.6
All reviews (1275)
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Annie Y. Groups Singapore, March 17, 2013
Great for place for relaxation.

Clean rooms, easy access to shoppIng, good food
9
Fareed S. Business travelers Malaysia, March 16, 2013
Lovely and affordable

nice food. cheap food. easy access to ciputra world mall. biggest mall in surabaya so far
4
Gil C. Business travelers Philippines, March 15, 2013
Facilities were good enough.

Large size of rooms. Good location. Good rates.
5.3
Nelson C. Business travelers Malaysia, March 13, 2013
The stay was good, except with the access card

The Japanese , Chinese n the roof top restaurant for are great.
6.7
Ir M. Business travelers Indonesia, March 13, 2013
Best choice for a business purposes and couple

Tidy, comfort, best communication facilities
9
Great experience. The hotel staff helpful. Quick administration for check in and out. Cozy
Sadiyatmi R. Families with young children Indonesia, March 13, 2013
Great hotel

Comfortable room, great breakfast and good spa
6
It's really great hotel because only 200 meters from shopping mall. And the spa also good because we can spa at the night time after back from shopping and before sleep.
Ir M. Business travelers Indonesia, March 12, 2013
EXCELLENT STAY

INTERNATIONAL HOTEL, FRIENDLY AND HELPFUL STAFF, BUSINESS HOTEL
9.3
VERY GOOD HOTEL FOR BUSINESS PURPOSES AND FAMILY HOLIDAY TOO. INTERNATIONAL STANDARD HOTEL
Alfred W. Business travelers Indonesia, March 10, 2013
Clean but small room

good location, near newest shopping mall (ciputra world)
4.3
It is a 4 stars hotel, but the room and the lobby do not look like 4 stars hotel. The room was clean, but the size is very small.
Boon H. Couples Malaysia, March 10, 2013
Check-in issues(c below) otherwise friendly staff.

Gym and SPA. Friendly staff and Easy Access to Taxi
5.7
It took ages to check-in. Initially we were given the smaller rooms than the one booked and paid for. After checking into the room realized and checked with front desk, it was smaller than the one booked and paid for. Upon complaint and much waiting then were give the correct room. Wasting valuable time.
Merlin D. Business travelers Indonesia, March 8, 2013
Nice hotel but

Close to the mall and easy access to the toll
9
What i like about the hotel is its closeness to the mall (5 minutes walk). However, i was a bit disturbed by the sound of door opening / closing, water running from other rooms. If you're expecting a free WiFI access, keep dreaming. They only provide free LAN Access

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Customer Reviews - Java Paragon Hotel & Residences, Surabaya

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