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Very good 7.8
Based on 1745 reviews

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Very good



based on 1745 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 7.6

Alfred W. from Indonesia
Business travelers
Stayed 2 nights in March 2013
Clean but small room
good location, near newest shopping mall (ciputra world)
It is a 4 stars hotel, but the room and the lobby do not look like 4 stars hotel. The room was clean, but the size is very small.
Reviewed March 21, 2013

Cindy G. from Indonesia
Solo travelers
Stayed one night in March 2013
Comfortable, will come back.
Comfort, Staff and cleanliness
Reviewed March 19, 2013

GIL C. from Philippines
Business travelers
Stayed 2 nights in March 2013
Facilities were good enough.
Large size of rooms. Good location. Good rates.
Reviewed March 18, 2013

Nelson K. from Malaysia
Business travelers
Stayed 3 nights in March 2013
The stay was good, except with the access card
The Japanese , Chinese n the roof top restaurant for are great.
Reviewed March 16, 2013

Boon K. from Malaysia
Couples
Stayed 3 nights in March 2013
Check-in issues(c below) otherwise friendly staff.
Gym and SPA. Friendly staff and Easy Access to Taxi
It took ages to check-in. Initially we were given the smaller rooms than the one booked and paid for. After checking into the room realized and checked with front desk, it was smaller than the one booked and paid for. Upon complaint and much waiting then were give the correct room. Wasting valuable time.
Reviewed March 14, 2013

Nurliss A. from Indonesia
Business travelers
Stayed one night in March 2013
I always stay in this hotel for business trip...
good accessibility
I enjoyed staying here for business trip whenever i go to Surabaya. Nice hotel.
Reviewed March 11, 2013

Charles L. from Malaysia
Business travelers
Stayed one night in March 2013
Nice location, simple room
Conveniently located
Value for money although the room is not that luxurious, it is what you paid for. The internet is rather slow, probably the hotel would like to do something about it.
Reviewed March 11, 2013

Merlin D. from Indonesia
Business travelers
Stayed 5 nights in March 2013
Nice hotel but
Close to the mall and easy access to the toll
What i like about the hotel is its closeness to the mall (5 minutes walk). However, i was a bit disturbed by the sound of door opening / closing, water running from other rooms. If you're expecting a free WiFI access, keep dreaming. They only provide free LAN Access
Reviewed March 11, 2013

Merlin D. from Indonesia
Business travelers
Stayed 5 nights in March 2013
nice hotel, close to the highway
in the heart of surabaya with less traffic jam
love the hotel, unfortunately the room is not soundproof. you can hear other guest opening/closing their doors and running the water in the shower.
Reviewed March 11, 2013

Liu R. from Taiwan
Solo travelers
Stayed 2 nights in February 2013
Good Service
Nice Breakfast
The breakfast here is highly recommended which are served with various dishes.
Reviewed March 09, 2013