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Java Paragon Hotel & Residences

JL. Mayjend Sungkono 101-103, Jawa Timur, Mayjen Sungkono, Surabaya, Indonesia 60225 (Show on map)

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Java Paragon Hotel & Residences Surabaya - Exterior Java Paragon Hotel & Residences Surabaya - Bathroom
Area: Mayjen Sungkono Number of Rooms: 290
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1316 reviews

Value for Money
7.6
Location
8.0
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.6
All reviews (1316)
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Ngee W. Business travelers Singapore, February 15, 2014
nice apartment.

nice food, gym and many taxi.
7.3
got free upgrade to apartment as my 2 deluxe rooms are full. the 3 bedrooms apartment are really big. with nice balcony and kitchen. nice swimming pool and gym as well.
Johan A. Business travelers Netherlands, February 6, 2014
Disappointing

Executive Floor for breakfast and cocktails
5.3
I have stayed in this hotel many times but the last time was September last year. Since that time the prices (in Indonesian Rupiahs) have gone up 50% while the services have gone down. I stayed there twice in the last two weeks and every time the rooms I got were smaller. Also the quality of the rooms has deteriorated in particular the bathrooms. There is a smell coming from the drain in the bathroom and the shower heads are not maintained. The first stay in room 2009 the shower hardly worked because of a combination of low water pressure and dirty shower head. The last stay the shower head was cleaner but I consider the maintenance of the rooms poor. The smell in the bathrooms come from the drain pipe in the bathroom floor (not in the shower). This is easily remedied by asking housekeeping personnel to 'fill' this drain with water every day. The water in the drain elbow will block the smell coming from the drain. Regular maintenance should be implemented on the shower heads.
Christopher K. Couples Indonesia, February 2, 2014
Nice and as expected

Location, easy access, and clean
7.3
As expected, the hotel is nice, but the room is quite small.
Michael B. Business travelers United States of America, January 30, 2014
Comfortable Stay

Good Location, Clean Property
7.7
It was a decent hotel for a business visit. Less expensive than the close by international brands and offering an international level of service.
Mike M. Business travelers Indonesia, January 22, 2014
Hotel & Residence with good facilities

Clean room, good room size, wide variety of buffet breakfast
7.7
The room is clean with good size, old building with good maintenance, a little bit high price
Mike M. Business travelers Indonesia, January 22, 2014
Nice Apartment in west Surabaya

Clean, Good facilities, wide variety buffet breakfast
8
We stay in 3 bed rooms apartment, clean, good maintenance for old building, good breakfast
Marcellino S. Solo travelers Indonesia, January 22, 2014
Comfy hotel

good room, quiet environment, nice place to stay
8
This hotel have a good room, quiet environment, nice place to stay for single or couples, exactly the good place for business trip. Food and breakfast is quite good, hv a good taste
Felix B. Couples Indonesia, January 14, 2014
Good Hotel

nice stay, clean, good service
8
Christian L. Families with young children Indonesia, January 6, 2014
Great value hotel

Location, very helpful staffs, famous restaurant
9
Great value of hotel. Location is very close to 2 big shopping mall. Excellent service and very helpful staffs. The Ah Yat restaurant are famous for the best dim sum and Chinese food in town. There is a reputable taxi and car rental (Blue Bird) at the concierge.
Eddy P. Business travelers Indonesia, January 5, 2014
great hotel to stay in surabaya

friendly staff, location, price
8
I have always been staying at this hotel every time I visit Surabaya. The location is great, easy access to the airport by the toll road and only 250 meters away from the most happening shopping mall in Surabaya. You should check the rooftop too, nice cafe up there.

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Customer Reviews - Java Paragon Hotel & Residences, Surabaya

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