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Java Paragon Hotel & Residences

JL. Mayjend Sungkono 101-103, Jawa Timur, Surabaya Center, Surabaya, Indonesia 60225

Recent customer reviews

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Very good

7.7

based on 139 reviews

1094 reviews in English

Value for Money
7.4
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.6
Food/Dining
7.6
Families with young children (139)
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Yuliani S. Families with young children Indonesia, March 20, 2016
Need restoration and improvement on some feature

Location, food and pool
7.3
I am staying at room 1010. This room a little bit dissaponting. The carpets has many stain. The toilet has yellow stains, and the bed is not proportional anymore, need to be replaced soon, its bending down on each side, such as you can slipped down if you sit on each side of the bed and cannot hold your body properly while you're sleeping on it. Otherwise, everything is okay. Breakfast is good as usual. The pool is quite accomodate too.
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Fernand S. Families with young children Indonesia, February 8, 2016
Nice and comfy

location, quiet and good food
8.7
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Yuliani S. Families with young children Indonesia, January 17, 2016
Comfort hotel

The food, the location, the room
8.3
As usual, still comfort staying here. The room is clean, and the breakfast is great.
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Chaopanee K. Families with young children Thailand, December 22, 2015
Close to good shopping mall

service, room and location
6
The hotel is very close to Ciputra world.
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Ronny H. Families with young children Indonesia, November 29, 2015
Quite Good but a little bit pricey.

location, large room, good bed
7.7
I stay with my big family at this 3 bedroom appartment. television was only on the livingroom. the room was big and the interior was quite nice.
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Wellington S. Families with young children Indonesia, November 15, 2015
almost average hotel for 4 stars

security and clean
7
This hotel is quite good and fortunately got promo rate from Agoda otherwise if using normal rate might be overpricing. Why ? Mostly now even 3star hotels have free WIFI or at least provide free computers for emergency in lobby. Less information or direction for example how to find the swimming pool. suppose to be when doing check in explain the place of facilities. Also for room service food order just give ahyat abalone but the fact we can order the cafe which is cheaper and look national food. Others still acceptable and good.
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Yunita D. Families with young children Indonesia, October 4, 2015
Very disappointed.

Good location
6.7
Will think many times to stay in this hotel again. Booked for 2 rooms, only 1 room was ready at 2 p.m. The other room was ready at 4.15 p.m.
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Eleazar E. Families with young children Indonesia, August 18, 2015
At the central of west surabaya

Comfort, friendly and spacious room
8
For the children, they like the swimming pool, but its too windy that day....
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Marvelin Y. Families with young children Indonesia, August 7, 2015
One of my best hotel when I have to stay

Location room price
7.7
Should come back again
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Shahadini A. Families with young children Brunei Darussalam, July 25, 2015
Very good hotel.

Cheap
6.7
Very good.
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