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About Jay Hotel


Conveniently located in the city center, Jay Hotel offers a spectacular view of the Tebrau Straits and the Singapore coast. Boasting 60 refurbished guestrooms, the hotel is the closest accommodation to the Johor Bahru CIQ Immigration Complex and the gateway to Singapore. A short five-minute drive away is The Zon, the perfect haven for shopping enthusiasts. Other nearby places of interest are the Sultan Ibrahim Building, Sultan Abu Bakar Royal Palace Museum, and Istana Besar.

Located right in the center of Johor Bahru's central business district as well as at the entrance of plenty of eateries, this property is an ideal choice for all travelers. Within the immediate vicinity, guests will come across various shopping complexes like The City Square, Komtar, Galleria, Chinatown, and Little India. Railway stations and the station for Singapore-bound taxis make access very convenient. A 10-minute drive away from LegoLand, Jay Hotel is located beside the Central Police Station for peace of mind during your travel experience.
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  • Wi-Fi [portable rental]
  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer
  • shuttle service

Swimming & soaking

  • hot tub

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • tours

On-site facilities

  • family room
  • elevator
  • executive floor
  • nightclub
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • lockers

Business & money services

  • fax machine
  • business center
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Hindi
  • Indonesian
  • Malay
  • Tamil
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Check-In From: 11:00 AM
Check-In Until: 11:00 AM
Check-Out From: 11:30 PM
Check-Out Until: 11:30 PM
Distance from City Center: 0.1 km
Distance to Airport: 20 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 89
Parking Fee (per day): 0 USD
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2008
Year Hotel Last Renovated: 2013
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Verified traveler reviews

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Above average

  • Hotel Condition/Cleanliness 5.3
  • Facilities 4.7
  • Location 7.2
  • Room Comfort/Standard 5.4
  • Service 6.3
  • Value for Money 5.9
  • Food/Dining 4.4

July 25, 2016
Family Room!
I had a low expectation after reading all the reviews but the spacious family room made me happy! Good location, quite safe considering it's next to the Police Station. Receptionist quite helpful - convenience store around the corner. Not sure about other rooms tho

Tengku Z.
July 23, 2016
We have a good sleep here. Spacious room and toilet. Nice view and best location.

Amran S.
July 13, 2016
Very scary and untidy
Car park was so bad, not proper. Bed sheet smelly.

Pillay J.
July 10, 2016
self tour to johor and singapore
It was good cos we saw most parts of Johor states and good experience by train mrt to various places in Singapore.

Mike P.
July 08, 2016
Its really a budget hotel
If you will stay at jay hotel don't expect too much. Its a budget hotel, a place where you can sleep and take shower.

Teo S.
June 27, 2016
Location and Price for family room

Shahruni B.
Brunei Darussalam
June 05, 2016
Jay Hotel
Good place n safe..

Sabariah M.
April 21, 2016
Horrible experience
Everything was horrible. The door could not be opened..the staff has to opened every time. Room 621. The bath tub pipe not working..No fridge. And S$51...is overpriced. Not going to stay anymore.

Siew A.
April 19, 2016
Only size of room is good
The large size of the room is the only plus point.

Mohd J.
April 19, 2016
This hotel looks too old for me. But the location is strategic. Near JB CIQ, JB Sentral and mall. Can also go to pasar karat. There is a lot of restaurant nearby and police station located exactly next to this hotel. The room condition I think still quite ok lah for a few days. The scenery is awesome. Can see whole JB form 4th floor.