Above average 5.9
Based on 77 reviews

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About Jayakarta Cisarua Hotel


Located in the hills, Jayakarta Cisarua Hotel features a beautiful view of Pangrango Mountain and is surrounded by spacious, landscaped gardens. This property is only a 45-minute drive from Jakarta and two hours from Bandung. This 4-star hotel features 55 spacious guestrooms or cottages, all with a great view of the gardens, the swimming pool, or Pangrango Mountain. It is the perfect hideaway for guests yet is not far from the main road. The hotel is ideal for those who want to escape the heat and pressures of Jakarta for a more tranquil area and the cool mountain air. This property is designed with the guest's comfort and enjoyment in mind, and the team is available to help make that possible. This great location, along with all the amenities and facilities offered, makes this hotel the right choice for visitors to this area. Jayakarta Cisarua Hotel can be easily booked with our secure online booking form. Simply enter your dates and submit to proceed.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • massage

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • room service
  • restaurant
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • family room
  • garden
  • smoking area

Business & money services

  • meeting facilities
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 85. Km
Number of Restaurants: 1
Number of Rooms : 32
Time to Airport (Minutes): 150
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Recent customer comments

Filter by traveler type
Above average

  • Hotel Condition/Cleanliness 6.1
  • Facilities 6.0
  • Location 5.8
  • Room Comfort/Standard 5.8
  • Service 6.3
  • Value for Money 5.9
  • Food/Dining 5.6

Rachman D.
January 04, 2016
not worth it

Zulkarnain Z.
December 21, 2015
So so hotel
Environment, pool and clean
I think its "so-so", since the location is Little bit difficult and the taste of breakfast is very standard

Adam T.
September 05, 2015
comfort hotel
comfort, cold, friendly

Siwi R.
August 10, 2015
Difficult access,villa w old furniture,poor buffet
The weather
Below expectation

Guna B.
February 22, 2015
Very bad location and condition
Only the food in the restaurant
It's a very bad experience

Felix B.
January 31, 2015
Good stay
Comfort, clean, basic room

Endah K.
January 25, 2015
Old hotel that starting to loose its glory
Fresh air, helpfull services, adequate kids area
First impression that i was back to 80's. The furnitures bring back my childhood vacation memory but unwell maintenance make them in rusty look. The chef need to pay more attention in food quality. My sons got soggy fish and chips for dinner, and looks like the fish was not that fresh. Same happened while breakfast, my beef roulade taste little bit "off". Narrow roadpath make our long suv struggle and got scratched. But the the landscape was beautiful, and got adequate area for kids. The swimming pool is more suitable for kids than adults. I would not pick this hotel for my next vacation trip.

jeffrey C.
January 15, 2015
Jayakarta cisarua hotel
Not clean at all, all the furniture/mattress had kind of bad smell, no hot water for shower, tower not clean and you just imaging the refrigerator are Rusted how about the rest of stuff!! Me and family are so disappointed because its manage by Jayakarta Hotel group.

referano A.
January 03, 2015
its absolutely overrated
its suppose to be new year vacation,but the room hotel is not as shown,so we decided to check out early

Denny P.
December 22, 2014
Nice Place for Holiday
Nice place, great view and quick responsive