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About Jerusalem Gate Hotel

Description

This modern hotel provides 298 well-appointed guestrooms and is adjacent to a shopping mall and close to the convention center. The Jerusalem Gate Hotel is a 15-minute drive from city center and the Old City. The central bus station is a very short walk from the hotel, providing guests with easy access to the Old City. It is also conveniently adjacent to a modern shopping mall which is filled with many shops and restaurants. Guests are also very close to the Israeli Convention Center. This 4-star hotel provides guests with modern accommodation and a convenient location near the convention center.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • gym/fitness
  • fitness center

Food & beverage

  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Arabic
  • French
  • Hebrew
  • Spanish
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Policies

Due to the local tax regulation, Israeli citizens are committed to the compulsory VAT, which is payable at the hotel. This tax is not included in the hotel reservation cost and will be collected by the hotel upon check in.

Car park is available. Advance booking is requested.

  • Minimum age of guests is: 18 year(s).
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out From: 12:00 PM
Distance from City Center: 1.5 km
Distance to Airport: 46 km
Parking Fee (per day): 0 USD
Time to Airport (Minutes): 50
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 6.9
  • Facilities 5.3
  • Location 7.7
  • Room Comfort/Standard 6.7
  • Staff Performance 6.9
  • Value for Money 7.4
  • Food/Dining 7.0

4.4 Aaron E.
Israel
April 18, 2016
Old and shabby
The place is falling down

7.6 David L.
Australia
April 05, 2016
Reasonable value for money
Hotel was convenient, room was clean, facilities basic, breakfast excellent.

6.3 Shlomo B.
Israel
February 07, 2016
5
service
Nice

3.3 Ahmed K.
United States of America
October 24, 2015
Bad experience with jerusalem gate
location
We had to do a premature check out of the hotel. We are also filing a case to be reimbursed for our prepaid reservation. This hotel should not be rated more than 2 star. The rooms are filthy and carpets have a moldy smell. The central AC system also carries the moldy smell. My wife has asthma and the smell aggregated the situation. We complained at the front desk, they gave us another room but had the same problem. The issue iwas with the central AC system. The front desk staff were trying their best to help and they were very polite. However the situation involved my wife's health and we had to make the best decision. I contacted the hotel customer service manager and explained the situation.

8 Johannesburg M.
Norway
May 06, 2013
nice location, attentive staff,great public transp
friendly staff, reasonable room price and good breakfast

6.7 Tamar F.
Switzerland
December 07, 2012
nice hotel in great location, but surly employees
homey lobby, shopping centre in the house at central station
our stay was pleasant. the room was nice and clean. comfortable beds, water cooker with tea and coffee in the room. but blankets smelled, and bathroom door was jammed. the employees in the hotel were about the most unfriendly i ever met. when i wished the woman in the dining room a good day, i actually saw her struggle to refrain from smiling. it seemed as if an enemy nation was doing its best to prevent the hotel from propsering and maybe that is what was happening.

8.7 Rachelle M.
United States of America
August 12, 2012
Very good service
Convenient location
my husband was very happy to know that he could attend all the minyanim at the hotel without going outside. it was convenient to be near the central bus station and the center one mall. the front desk staff were very helpful in answering all our questions. the breakfasts were very good.

8.3 DODI B.
Singapore
April 30, 2012
Great location, very near Central Bus Station,
breakfast was a good spread, with friendly service
Jerusalem Gate Hotel, is situated at a very convenient location. Its near the Central Bus Station where u can travel around Israel on your own by asking information at the bus station's information counter. The Bus Tour around Jerusalem picks u up in front of the Central Bus station. The hotel staff are friendly n they clean up the room daily.

3.7 Leonard N.
United Kingdom
March 23, 2012
Not a great hotel
Location is good,shops below the hotelbare very handy.
We have just returned from the Jerusalem Gate Hotel , having been in Jerusalem to run in the marathon. The hotel was good for location generally , & the cost of a taxi into the city cent centre is around 50 shekels, the main bus station is right next door. The room we where given was very small, and although it was cleaned everyday the room & the hotel has a feeling of being very tired. Every night in the hotel whilst we stayed, there was a Jewish orthodox wedding , & the impression that we have is that this is were the hotel makes it's money & was more concerned about the nightly functions than any tourists staying at the hotel. The breakfast , althought eatable , was not the best, & only got worse as the week went on. There is a bar on the first floor, but we had to keep asking reception in the evening could someone open the bar so we could have a drink before eating, the bar is very limited & not very welcoming . I would not recommend this hotel to anyone, & would certainly not be going back

8 Halfon B.
United Kingdom
January 26, 2011
very handy location
pleasant and helpful staff
Lively hotel. Lots of people in and out and family festivities going on. Pleasant room. TV sound bad. Could only get a handful of chanels and only the spanish one had a clearer sound but still not as it should be. Breakfast was plentiful.


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