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Jerusalem Gate Hotel

43 Yirmiyahu St., Central Bus Station Area, Jerusalem, Israel 94467

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Very good


based on 59 reviews

26 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (59)
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Aaron A. Couples Israel, April 13, 2016
Old and shabby
The place is falling down
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David L. Couples Australia, April 4, 2016
Reasonable value for money
Hotel was convenient, room was clean, facilities basic, breakfast excellent.
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Shlomo B. Business travelers Israel, January 31, 2016

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Ahmed K. Business travelers United States of America, October 18, 2015
Bad experience with jerusalem gate

We had to do a premature check out of the hotel. We are also filing a case to be reimbursed for our prepaid reservation. This hotel should not be rated more than 2 star. The rooms are filthy and carpets have a moldy smell. The central AC system also carries the moldy smell. My wife has asthma and the smell aggregated the situation. We complained at the front desk, they gave us another room but had the same problem. The issue iwas with the central AC system. The front desk staff were trying their best to help and they were very polite. However the situation involved my wife's health and we had to make the best decision. I contacted the hotel customer service manager and explained the situation.
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Johannesburg V. Couples Norway, April 30, 2013
nice location, attentive staff,great public transp

friendly staff, reasonable room price and good breakfast
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Tamar F. Groups Switzerland, November 27, 2012
nice hotel in great location, but surly employees

homey lobby, shopping centre in the house at central station
our stay was pleasant. the room was nice and clean. comfortable beds, water cooker with tea and coffee in the room. but blankets smelled, and bathroom door was jammed. the employees in the hotel were about the most unfriendly i ever met. when i wished the woman in the dining room a good day, i actually saw her struggle to refrain from smiling. it seemed as if an enemy nation was doing its best to prevent the hotel from propsering and maybe that is what was happening.
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Rachelle M. Solo travelers United States of America, August 8, 2012
Very good service

Convenient location
my husband was very happy to know that he could attend all the minyanim at the hotel without going outside. it was convenient to be near the central bus station and the center one mall. the front desk staff were very helpful in answering all our questions. the breakfasts were very good.
Travel tip: Your internet website mentioned you have a pool. That was one of the reasons we selected this hotel but then we found there was none. You should correct this.
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Dodi B. Groups Singapore, April 19, 2012
Great location, very near Central Bus Station,

breakfast was a good spread, with friendly service
Jerusalem Gate Hotel, is situated at a very convenient location. Its near the Central Bus Station where u can travel around Israel on your own by asking information at the bus station's information counter. The Bus Tour around Jerusalem picks u up in front of the Central Bus station. The hotel staff are friendly n they clean up the room daily.
Hotel Feature Tip: There are shops n eateries below the hotel,so it makes it very convenient for meals n getting things u need without the need to go out of the hotel.
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Leonard N. Couples United Kingdom, March 20, 2012
Not a great hotel

Location is good,shops below the hotelbare very handy.
We have just returned from the Jerusalem Gate Hotel , having been in Jerusalem to run in the marathon. The hotel was good for location generally , & the cost of a taxi into the city cent centre is around 50 shekels, the main bus station is right next door. The room we where given was very small, and although it was cleaned everyday the room & the hotel has a feeling of being very tired. Every night in the hotel whilst we stayed, there was a Jewish orthodox wedding , & the impression that we have is that this is were the hotel makes it's money & was more concerned about the nightly functions than any tourists staying at the hotel. The breakfast , althought eatable , was not the best, & only got worse as the week went on. There is a bar on the first floor, but we had to keep asking reception in the evening could someone open the bar so we could have a drink before eating, the bar is very limited & not very welcoming . I would not recommend this hotel to anyone, & would certainly not be going back
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Halfon B. Couples United Kingdom, December 14, 2010
very handy location

pleasant and helpful staff
Lively hotel. Lots of people in and out and family festivities going on. Pleasant room. TV sound bad. Could only get a handful of chanels and only the spanish one had a clearer sound but still not as it should be. Breakfast was plentiful.
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