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Recent customer comments

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based on 183 reviews
  • Cleanliness 6.1
  • Facilities 7.2
  • Location 7.0
  • Room Comfort/Standard 6.5
  • Service 6.5
  • Value for money 6.9
  • Food/Dining 5.9
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Ilan M.
May 06, 2014
no good, room not so clean
room is not clean, breakfast is only Chinese style and it is bad that it serves instance 3 in 1 coffee, very far from subway
The location is no good, too far from subway. The room is not clean. The breakfast is only Chinese style, for Westerner, there would be hardly any choice. And the worst thing is no proper coffee, they serve only instance 3 in 1 coffee. The open kitchen also doesn't look ok. They try to be a design hotel in appearance, but unfortunately, the soft side, e.g. the spirit, energy, service and management are not so.

Weng L.
April 23, 2014
near to the exhibition hall, shopping area and not far to walk to the shopping area
it fine to me with this hotel.

Ratna S.
March 29, 2014
easy walk to subways and lots of cheap eater
friendly staff and nice bed
the room is clean and spacious, I recommend to book a room with a big window.

Michael S.
United States
March 26, 2014
Here for work
Was in a good location for me near a conference I attended.
Rooms were fine. I don't think there were any complaints. My room was above a few bars, but I don't remember it being too loud.

Nelson W.
March 24, 2014
Quiet surroundings and convenience stores nearby
Clean, Comfortable, Quiet
I arrived late and check in was brief and fast. The hotel spans 3 floors with private apartments above. Surprisingly, the place was quiet though there are many rooms within the hotel. Internet connection was fast and the room was big, comfortable and clean. The hotel is not near any train stations though getting a taxi is convenient. There are some European pubs and convenience stores nearby.

Myrna M.
March 17, 2014
The staff do not speak english
Nicotine bed, difficult to find the hotel,bed is hard

Tony H.
United States
February 18, 2014
Good value

December 23, 2013
"Economical" is about it....
Free to use computer in the lobby, and coffee and hot tea in the lobby.

November 20, 2013
Shanghai is a good place to go
Nice design,

tomaso A.
November 06, 2013
A good idea badly implemented
cheap, clean, great Italian independent restaurant
It was difficult to find the hotel which has been rebranded H Hotel. It is a design boutique hotel but partially unfinished and already with a musty smell. The reception staff spoke little English and made us wait 40 min while an emergency bad was being taken to the room which should have been twin, but had a single large bed. There should be free Wi-Fi but it did not work. The room was without windows but nice. Pity it was not finished (lamp missing, other fittings on the floor). There was no mini bar and no room service. The next morning the one staff at the service counter spoke no English at all. Luck we had prepaid the room with Agoda.