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Excellent 8.7
Based on 69 reviews

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About Jing An Shangri-La Hotel,West Shanghai


Situated in the Jing An central business district, this hotel takes center stage in the city's new landmark. Jing An Shangri-La Hotel,West Shanghai offers a tremendous set of resources to business and leisure travelers who wish to experience everything the city has to offer in both comfort and style. Despite being in the ever-bustling city, you find respite as soon as you arrive at the hotel lobby where Shangri-La's heartwarming hospitality awaits. Savor authentic cuisine with a good mix of East and West at the CAFE LIANG and mezzanine, succulent steak at The 1515 West, or southeastern cuisine at the Summer Palace. After a delicious meal, you carry your dinner conversation to the Horizon Club Lounge on the 55 story. Immensely satisfied, you are ready to retire for the night. Outside the enormous windows of your expansive suite, the city still glitters. If you’re looking for tranquility and comfort of your own home, look no further than Jing An Shangri-La Hotel,West Shanghai.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200 RMB
Breakfast Charge (when not included in room rate): 263 RMB
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 0 km
Distance to Airport: 14 km
Internet Usage Fee: 0 RMB
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 29
Number of Restaurants: 5
Number of Rooms : 508
Parking Fee (per day): 384 RMB
Reception Open Until: 12:00AM
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.2
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 7.8
  • Food/Dining 8.3

10 SengKhiang N.
June 15, 2016
Every thing is just perfect!!
Shangri-la hotels never disappoint!! Well done and keep it up!

10 SengKhiang N.
June 14, 2016
Excellent hotel!
Good restaurants, good service!

8.8 Hio C.
May 17, 2016
luxury stay
good location and relaxing stay

8.8 Hio C.
May 17, 2016
good pick
comfortable stay and good location

10 Vivian Z.
May 09, 2016
Great location, high quality hotel and staff.
I am very satisfied with Jing An Shangri-La. The hotel is close to the central district of Shanghai. Many shopping centres and luxury stores near the hotel. The staff are all very friendly and helpful.

7.6 an C.
United States
April 26, 2016
No iPhone changer for 5 stars

8.8 kokfai C.
April 05, 2016
good stay for business travellers
good location, good service good stay and good location connected right below subway

9 Lee T.
South Korea
March 10, 2016
there was good.^^
bed. view. sofa

8.4 CHANG C.
South Korea
January 29, 2016
good location, big room, nice staff
good location, big room, nice staff

9.7 Michael M.
United Kingdom
August 31, 2015
Short trip to Shanghai
Great location, very comfortable room and excellent food and beverage
My first visit to Jing An was in 1993 when I stayed in the Garden Hote. The area has changed much since then and the Shangr-La is a great addition to its attractions.