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2015
Very good 7.3
Based on 599 reviews

Recent customer comments

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Very good



based on 599 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.9
  • Location 7.5
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 5.6

Patrina W.
Malaysia
June 26, 2015
Apartment clean but had damp smell
apartment clean, spacious, well equipped for light cooking
It was a short stay, only 1 night. Apartment was clean but had damp smell, maybe due to poor ventilation. No lift. Had to carry luggage up 2 floors.

Lee M.
Singapore
June 24, 2015
unhappy with the apartment
no toothbrush,air con dripping,need to find a place for boiling water.when flush the toliet,the water sound so loud till wake up my family.will not choose to go back this place.

Marilyn O.
Malaysia
June 22, 2015
Great for family gathering
spacious, nice garden and amenities
Booked a duplex and a one-bedroom apartment but was upgraded to two-bedroom apartments due to non-functioning aircond in the duplex unit. Servicing was prompt and the receptionists were delightful to speak to. The only setback is that the hotel does not have an elevator. Could have provided more water dispensers in each apartment blocks. I like their how they used pandan (screwpine) leaves to ward off bugs and insects in the room but the lower ground apartment that we stayed in had a strong cigarette smell which was unpleasant, so make sure to indicate non-smoking whenever possible. They have a very nicely groomed garden within the hotel compound which was beautiful to look at from the apartment window. I would definitely stay in this hotel again.

SITI J.
Malaysia
June 15, 2015
Good For Money
staf yang cekap

Ngua W.
Malaysia
June 14, 2015
Room was too old got weird smell.
Location,staff

Wam K.
Malaysia
June 09, 2015
Great for the family, secure and peaceful.
Excellent room (apartment), secure and peaceful.
Excellent stay and recomended for travellers.

Chung T.
Malaysia
June 01, 2015
No comment
Apartment with kitchen and dining room

Sanghyun L.
South Korea
May 31, 2015
The The Pacific Sutera rate themselves as a 5-star
The The Pacific Sutera rate themselves as a 5-star hotel. Do you agree?
The The Pacific Sutera rate themselves as a 5-star hotel. Do you agree?

Sanghyun L.
South Korea
May 31, 2015
The The Pacific Sutera rate themselves as a 5-star
The The Pacific Sutera rate themselves as a 5-star hotel. Do you agree?
The The Pacific Sutera rate themselves as a 5-star hotel. Do you agree?

Sanghyun L.
South Korea
May 31, 2015
The The Pacific Sutera rate themselves as a 5-star
The The Pacific Sutera rate themselves as a 5-star hotel. Do you agree?
The The Pacific Sutera rate themselves as a 5-star hotel. Do you agree?