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JMM Grand Suites

1622 Birch Tower George Bocobo along Pedro Gil Street opposite Robinsons , Malate, Manila, Philippines (Show on map)

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Formerly : JMM Grand Birch Tower
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Area: Malate Number of Rooms: 42
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Recent customer reviews

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Pleasant

6.6

based on
153 reviews

Value for Money
6.7
Location
8.3
Staff Performance
6.4
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.7
Food/Dining
4.9
All reviews (153)
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Pang W. Solo travelers Malaysia, November 20, 2014
Nice and clean apartment type hotel

Price, location and friendly staffs
8.3
Had good rest and close to Robinson mall for all yr needs the staffs were very helpful to accommodate my requests
Jason L. Couples Philippines, November 18, 2014
Clean New Strategically located

spacious, clean, views
8
It was bit confusing at first since the front desk is not on the ground floor but on the 22st floor. There are no signs leading to that so we needed to ask from the guard.
Anecita P. Families with young children United States of America, November 16, 2014
fair

Stuff service was good.
3.3
bedroom not big ,living room small clanliness wasn'r good.
Gemma P. Families with young children Philippines, November 1, 2014
Staycation

Clean, affordable and accessible
7.3
Salendra R. Couples Canada, October 23, 2014
Very convenient and comfortable room....excelllent

Management room quality
8
Very good
Marcos R. Groups Philippines, October 5, 2014
Nice Location but Hotel Needs Improvement

Location
6.3
The hotel location is nice as it is just opposite of Robinsons, Malate, but this hotel certainly needs improvement. The room is clean but it's small.
Arminda M. Families with young children Philippines, September 28, 2014
Heaven's place

Good location, accessible for transportation and nice building.
8
We had a nice experience even in a short time or one night of stay. My son and nephews likes all the facilities of the Hotel especially the pool and billiards. Thanks and more power.
Ng H. Business travelers Indonesia, September 27, 2014
Dirty and Too Bad
2.7
Stay for four nights, room is dirty, shower room has bad smell, no daily cleaning service, towel is very old one, staff's service is slow and too bad, should waiting elevator for long time, will not stay again in my next trip
Peter S. Couples Singapore, September 21, 2014
Pay a little bit more for happiness

Good Location
4.3
My Experience: Late check in due to delayed flight. Called from Airport to ask if they had an airport pickup avail. Was told that the driver did not turn up for work that day - Something along those lines. Booked an Executive King, but was given room that did not look like the one in the picture. VERY different in appearance and quality. Requested for smthing closer to the picture and was given Room which looked 90% like the one ref in the picture in Agoda Pros: Relatively near airport - 15 mins by taxi. Breathtaking (Partial view) of manila bay Big, comfortable bed Lift's were decently quick compared to what other reviews mentioned Only 1k Pesos Deposit as compared to 2k deposit mentioned in other reviews Cons: Stains on the walls and tile floor Lamp with no lampshade and no power sockets to plug everything in Photo with half the frame torn off Sewage smell in bathroom Window unit aircon noisy and not powerful No door or curtain in shower Balcony door could not close properly Only one key card given Lighting too bright, cannot be controlled for dimmer lights No hand towels or any towels except shower towels Kitchenette but no dishwashing liquid and sponge Cutlery/Utensils do not match and are dirty/stained No proper soap/Shampoo in bathroom Was only given one bath towel on the 2nd day Not all TV cable channels are available Phone has no dial numbers. Just two buttons and was not instructed how to call front desk. Pressed both buttons to no avail Bathroom was flooded before check in.due to typhoon causing leaks Staff appeared to be not properly trained with regards to room layout/types All rooms are not the same, so you may not get what is shown in the picture. Alternative available rooms can be Surrounded by red-light district (This could be a pro depending on your travel arrangments Ha!) Not much food besides robsison mall which closes early Lobby on 22nd floor, a staff was attending to her baby in the lobby... Club beside hote
Daniel D. Couples United States of America, September 20, 2014
Disappointing

Not Happy
6
Shower door was missing part, so water always came out. Bugs in kitchen and outside door to patio didnt have a good seal on it. People were very nice, just not happy with room. Looked great when we opened door, then started going down hill from day one to day five.

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