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JPark Island Resort and Waterpark

M.L. Quezon Highway, Brgy.Maribago, Mactan Island, Mactan Island, Philippines 6015 (Show on map)

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Formerly : Imperial Palace Waterpark Resort and Spa
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Area: Mactan Island Number of Rooms: 556
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 631 reviews

Value for Money
7.3
Location
7.6
Staff Performance
8.6
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
8.1
All reviews (631)
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Rafael G. Families with older children Philippines, August 14, 2014
MarketPlace

View from the Hotel Room Hallway
6
Bad Experience! There were too many rowdy Korean guests and we felt like we were treated like second class citizens in our own country! The breakfast buffet was a BIG LOUSY MARKETPLACE... Will never go back to this hotel again.....
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Alexandra E. Couples United States of America, July 30, 2014
Not for couples

Great staff, clean and spacious room,
6
Be careful ... there are a lot of Koreans at the resort. The breakfast is made for Koreans.. if you're not a fan of Korean food - not worth your time eating at the resort.
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Nilo V. Families with young children Philippines, July 25, 2014
Nice hotel

exciting swimming pool
8.7
Though expensive but worth
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Julian I. Families with young children South Africa, July 25, 2014
Fair but expected better

Overall waterpark fair value, well laid out amenities, polite staff.
6
Our child loved water park and entertainment. Big water slides need upgrade, getting old. Marina decking and jetty a deathtrap or accident waiting to happen, step very carefully!! No hot water in shower or bath for 3 days, and bath design also accident prone if not very careful getting in and out. Staff polite and helpful, food fair, but often lacked that finer taste. Overall enjoyed stay, but needs some some improvement in food quality. Towel card system tacky. Food expensive compared with quality. Seen other reviews with same issue.
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Vita O. Families with older children Norway, July 22, 2014
good

good man made facilities
8
good
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Jason S. Couples Australia, July 22, 2014
Very Pleasant Stay

The rooms were very spacious and the staff were very friendly and helpful and the breakfast was amazing!!
9.7
The pools were very clean and well kept.The choices were plentiful from kids to adults. Location was good close walk to shops and day spas. Getting taxis there was easy. The breakfast was very large and choices were plentiful. One of the best that I have seen. The staff were super friendly and very helpful. I would definitely stay at this hotel in the future.
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Marina K. Families with young children Norway, July 19, 2014
Good & comfort

WaterPark,swimmingpool,Good food
9.7
Happy & comfortable stay this hotell
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Chen C. Families with young children Taiwan, July 1, 2014
Not so good!

Beach(snorkelling), Pools,
6.7
1. Very ridiculous rule: Bringing in of food and drinks from outside of the hotel is not allowed! But...the price of the restaurant inside the resort is very expensive. 2. If you wanna call a cab to the malls nearby or in Cebu city, the bellboy would usually tell you they cannot call a cab because there's traffic outside. I thick they just want you to call the hotel's limousine ~ very expensive too! 3. But there's one bellboy called Christogen commendable, he solved many problems of our island hopping tour. Thumbs up!
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Ramon P. Families with young children Philippines, June 29, 2014
Wonderful

Accommodation,Food and the poolside slides:,)
8
First ever to be treated with excellent service and the friendly staff who always respond to queries and our request...I will recommend this facility to friends:,)
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Eun Y. Families with young children South Korea, June 26, 2014
closest hotel from the airport

location, casino, room
8
its convenience to check-in with midnight arrival.
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Customer Reviews - JPark Island Resort and Waterpark, Mactan Island

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